Senior Manager, Loss Mitigation Strategy

Job Description

What is the opportunity?

As a Senior Manager in Loss Mitigation Strategy, you are responsible for the development, implementation, and monitoring of the Loss Mitigation (Triage & Collection) strategy and activity for the Canadian lending portfolio. The role requires liaising with the Operations team as well as the modeling team to develop cost optimized Collections strategies and implement them as well as lead a team in developing strategies that optimizing the balance between risk, reward and operational efficiency.

What will you do?

• Develop Collections & Triage strategy for multiple retail products as well as Business products leveraging advanced analytics and machine learning techniques
• Performance monitoring and reporting for relevant customer segments, enabling actionable insight for key stakeholders, including Group Risk Management
• Recommend opportunities and drive initiatives that will enhance portfolio performance or improve existing processes
• Work with Implementation Team (TRIAD/PROBE) to ensure changes are exhaustively tested.
• Cross-functional stakeholder management of Operations and GRM teams.
• Monitor any changes in portfolio Risk to pre-empt stress to Collections.

What do you need to succeed?

Must Have

• Minimum 5 years’ experience with performing advanced analytics for lending products, ideally in portfolio management or collections.
• Strong knowledge of data analysis tools such as SAS, SQL, Python/R
• Strong analytical and problem solving skills.
• Demonstrated track record of thought leadership.
• Strong interpersonal, communication and presentation skills, with the ability to articulate a compelling business case to business partners.
• MBA, and/or undergraduate degree in Economics, Statistics or other quantitative field of study.

Nice to Have

• Deep knowledge about Credit products or Collection

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

Job Skills

Critical Thinking, Derivatives, Economic Analysis, Financial Instruments, Investment Banking Analysis, Investment Risk Management, Market Risk, Quantitative Methods

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-30

Application Deadline:

2026-05-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.