IT Systems Administrator

Transform Technology: Join GraceMed as an IT Systems Administrator in Oakville! Salary Range: $55,000.00 To $65,000.00 Annually

GraceMed is a fast‑growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical‑grade skincare. We are a caring organization with world‑class medical professionals, that incorporates state‑of‑the‑art technology with industry‑leading procedures to provide best‑in‑class care for patients. With our high‑quality service delivery model, our mission is to provide the absolute best advice and treatments tailored for each client’s individualized needs.

Why Join Our Team

Rewards that grow: Competitive compensation and commission rewards. We offer team member group benefits plus discounts on medical‑grade skin care and our aesthetic services.

Strength in harmony: Friendly and collaborative team atmosphere. Work alongside a team of skilled professionals providing a variety of treatments to help our patients achieve exceptional outcomes.

Learn from the best: Elevate your skills by staying at the forefront of the industry. Access ongoing training and development opportunities.

What you’ll do You are a key player on the IT team, and you will have a direct impact on the technological groundwork of GraceMed. This is an autonomous role where you will take ownership of IT initiatives from concept through to completion, making independent decisions and driving projects forward with minimal supervision. This is a hybrid position based out of our Support Office in Oakville, with travel to GraceMed clinic locations on an as‑needed basis.

Independently lead and manage IT projects, taking full ownership of outcomes from initiation to delivery.

Coordinate and monitor project tasks, timelines, and deliverables with internal and external stakeholders.

Communicate project status, issues, and risks to the project manager and relevant parties.

Provide administrative support to the project team, such as scheduling meetings, taking minutes, and organizing files.

Collaborate with key stakeholders on GraceMed’s CRM and EMR software platforms.

Provide training and support to end‑users on EMR system functionality and features.

Plan and execute computer, server, and EMR system upgrades, migrations, and integrations with other applications.

Manage external support vendors and ensure SLAs are being met and key objectives are achieved.

Travel to GraceMed clinic locations as needed to support IT initiatives, troubleshoot issues, and implement solutions on‑site.

What you’ll bring along Our preferred candidate is a self‑starter with a couple of years of experience in a growing environment who is passionate about building and making an impact. You are data‑driven, solutions‑oriented, and take pride in delivering results independently. An out‑of‑the‑box thinker who thrives in a dynamic, fast‑paced environment. To be successful in this role you will need:

3 – 4 years of experience in an IT position, with a demonstrated ability to work autonomously and take ownership of deliverables.

Strong proficiency in the Microsoft technology stack, including Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Azure Active Directory, Intune, and Windows environments.

Passionate about software & hardware with an openness to continuous learning.

Experience in a growing or start‑up environment is highly desirable.

Strong understanding of general IT procedures, infrastructure, and best practices.

Excellent communication and interpersonal skills, with the ability to work independently and manage priorities without close supervision.

Aptitude in problem‑solving and high attention to detail.

Desire to work collaboratively with a results‑driven approach.

Valid driver’s license and access to a personal vehicle for travel to clinic locations as required.

Post‑secondary education in an IT program is desirable.

GraceMed is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodation is available upon request for candidates with disabilities taking part in all aspects of the selection process.

#J-18808-Ljbffr