Supply Chain Manager, Demand Planning & Inventory Management

Who We Are

Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design gear that meets real needs and raises the bar for comfort, performance, and style in the pet industry.

Our Values

We stick together | We do the right thing | We are all entrepreneurs | We are product obsessed | We tell it like it is | We’ve got our customer’s back.

The Role

We’re looking for a driven and detail-oriented Supply Chain Manager, to be accountable for Demand Planning & Inventory Management of the organization. Reporting to the Vice President of Operations, this role will act as a key partner across Supply Chain, Finance, Sales, and Marketing teams. You will own inventory health, demand planning, and packaging operations, ensuring optimal stock levels, efficient purchasing decisions, and seamless product availability across all channels.

Core Responsibilities

Demand Planning

• Review and manage forecasts across all channels, including Retail, E-commerce, and Amazon.
• Build and own/manage a demand planning model.
• Recommend seasonal purchases (Fall/Winter & Spring/Summer).
• Recommend non-seasonal (i.e. harness/collar/leash & toys) replenishment purchases based on demand trends and inventory levels.
• Issue and manage factory Purchase Orders to ensure timely production and delivery.

Inventory Management

• Create and maintain the Master SKU list across all channels.
• Review and communicate stock positions, including upcoming deliveries, stock availability, and inventory to hold, sell, or mark as ATS.
• Perform monthly and yearly inventory reconciliations to ensure inventory accuracy.
• Manage donations and disposals of inventory in alignment with company policies.
• Conduct ad hoc inventory and sales analysis to support business decisions.

Packaging Management (E-commerce & Retail Shipping)

• Manage packaging replenishment orders through E-commerce, Retail, and refurbishment operations.
• Track and maintain packaging inventory levels to ensure operational continuity.
• Source and quote new suppliers, ensuring competitive pricing and appropriate MOQs.
• Collaborate with Marketing and Design teams on packaging updates and rebrands.
• Partner with Marketing, Design, and Sales teams to develop and execute retail packaging strategies.

What You Bring

• Strong attention to detail with a focus on data accuracy and process integrity.
• Excellent communication skills, both written and verbal.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong cross-functional collaboration and stakeholder management skills.
• A proactive, solutions-oriented mindset with the ability to identify gaps and drive improvements.
• Highly organized with strong project management capabilities.

Your Profile

• 5+ years of experience in supply chain, inventory management, and demand planning, preferably within a B2C e-commerce environment.
• Experience managing SKU-level inventory and demand planning processes.
• Strong Microsoft Excel skills, with the ability to analyze large datasets and build forecasting models.
• Experience working cross-functionally with Finance, Sales, Marketing, and Operations teams.
• Ability to present insights and recommendations to senior leadership.
• A passion for dogs! (Note: This is a dog-friendly workplace.)

What We Offer

• Competitive salary ($75,000 - $90,000) based on experience plus full company benefits.
• 3 weeks’ vacation to start.
• Annual wellness stipend to support your mental and physical well-being.
• Company-wide PTO and personal days.
• Employee Discounts.
• Smart, dedicated team in a small office environment.
• Dynamic office culture with many dogs in the heart of Toronto!
• Hybrid work environment, with one day in office weekly (note this may evolve over time).
• A fast-paced, mission-driven environment where you will learn, grow, and make your mark.

Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact careers@canadapooch.com. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process considers their accessibility needs.