Senior ERP Manager

Senior ERP Manager – Markham, ON We are looking for a results‑oriented Senior ERP Manager to successfully integrate and manage our ERP software. You will collaborate with various departments to identify business processes that require optimization, enhance the performance of our IT systems, and deploy and implement suitable ERP solutions. To succeed as a Senior ERP Manager, you should demonstrate extensive knowledge of IT infrastructure and the ability to resolve integration issues. An outstanding ERP Manager will translate their expertise into streamlined business processes. You will ensure that ERP systems function efficiently to drive the organization’s growth and competitiveness in the global marketplace.

Attributes

Growth Mindset – Continuously seeks to learn and grow, believing that abilities can be developed through persistent effort.

Agile – Thrives in dynamic environments characterized by rapid change.

Innovative – Develops new and improved ways for the organization to succeed.

Strategic Thinker – Envisions long‑term goals and proactively develops and implements plans aligned with the organization’s mission to support sustainable growth.

Solution‑Focused – Concentrates on achieving future outcomes by leveraging existing skills, strategies, and ideas rather than focusing on problems.

Strong Process Orientation – Focuses on business processes over hierarchies and functions; seeks to understand problems before pursuing solutions; establishes and follows guidelines, policies, and procedures.

Deadline‑Driven – Works according to schedules and timelines, ensuring tasks are completed on time and objectives are met.

Roles & Responsibilities ERP Performance & Reporting (30%)

Lead enhancements and optimize processes within the QAD system, working closely with project teams, vendors, and stakeholders.

Develop project plans, timelines, and budgets to maintain the ERP system.

Develop in‑depth knowledge of ERP modules, database structures, and integration points with other applications.

Establish and enforce system governance policies, security protocols, and data integrity standards.

Implement best practices and industry standards to maximize ERP efficiency and productivity.

Oversee data management and integrity within the ERP system, including data entry, validation, cleansing, and archiving.

Process Optimization (20%)

Analyze existing business processes and workflows to identify opportunities for improvement using the QAD system.

End‑User Training & Support (20%)

Provide ongoing support and maintenance, including troubleshooting, resolving technical issues, and implementing upgrades and patches.

Develop and maintain an ERP application support model for users across the organization.

Vendor & Stakeholder Management (10%)

Collaborate with business stakeholders and the BA team to understand requirements and translate them into system configurations and customizations.

Stay informed about ERP updates, enhancements, and new features; evaluate their impact and manage testing and production deployment.

Team Development & Leadership (20%)

Promote a culture of high performance and continuous improvement.

Set individual and team development goals; monitor progress and conduct performance reviews to ensure alignment with organizational objectives.

Foster team alignment across geographies using effective communication strategies.

Manage, mentor, and develop team members using a supportive and collaborative approach.

Competencies

Ensures Accountability – Holds self and others accountable to meet commitments.

Collaborates – Builds strong partnerships and works effectively with others to achieve shared goals.

Communicates Effectively – Delivers clear, tailored communication suited to different audiences.

Decision Quality – Makes timely, well‑informed decisions that move the organization forward.

Values Differences – Appreciates diverse perspectives and fosters an inclusive work environment where differences are respected and supported.

Qualifications

Bachelor’s degree (4‑year) in Computer Science, Engineering, Networking Technologies, or a related field; a Master’s degree is preferred.

Minimum of 10 years of experience in a similar role.

Experience with QAD EE, SAP, Dynamics, Infor CSI, and cloud‑based ERP systems.

Project Management certification (PMP) is preferred.

Proven experience leading an ERP implementation.

Ability to prioritize competing tasks in a fast‑paced environment.

Ability to work effectively under pressure and meet tight deadlines.

Benefits

Benefits Coverage: Comprehensive health, dental, vision, and travel insurance.

Health Care Spending Account: Additional financial support for health‑related expenses.

Pension Plan: Company‑supported pension scheme.

Incentive Plans: Progressive employee incentive plans.

Talent Development: Opportunities for professional growth and development.

Company Recreation Club: Participate in fun activities, draws with exciting prizes, summer BBQs, holiday parties, and more!

Compensation : The base salary range for this position is $140,000 - $180,000 annually. In determining the rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education.

Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin.

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