Communications Officer, Student Refugee Program(SRP)

Communications Officer, Student Refugee Program (SRP) Position Title:

Communications Officer, Student Refugee Program (SRP)

Location:

Canada (Remote) or Ottawa region (hybrid work model)

Reports to:

Senior Manager, SRP

Contract Term:

Indeterminate

Salary Level:

PRO 1 ($52,700 - $62,000)

Languages Required:

Bilingual English/French

Application Deadline:

January 7th, 2026

Expected Start Date:

As soon as possible

Background World University Service of Canada (WUSC) is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (students, volunteers, schools, governments, not-for-profits, businesses) who share this mission. Together, we influence systems change, fostering inclusive, youth-centered solutions that enable young people to thrive and belong. WUSC operates in 28 countries across Africa, Asia, the Middle East, Latin America, Caribbean and Canada with an annual budget of approximately CAD $65 million.

WUSC manages the world’s longest-standing refugee education pathway, the Student Refugee Program. Over forty years, nearly 3,000 students have been resettled to Canada to begin their studies. Each year, WUSC works with a network of 100+ sponsoring post-secondary institutions and 1,200+ volunteers to provide peer-to-peer support to arriving refugee students, fund the costs of sponsorship, and advocate for institutional and policy changes supporting refugee inclusion on and off campus.

Responsibilities

Develop a communication strategy for the SRP that aims to increase reach, understanding and engagement in support of the program's objectives.

Transform complex data and information into engaging and relatable stories that resonate specifically for students and postsecondary institutions staff members across Canada’s post-secondary campuses.

Write compelling high-quality content for a variety of channels (website, blog, email, social media and multimedia).

Develop and maintain platforms used to communicate and share resources with WUSC youth network (Google Sites and user interfaces).

Manage communication channels used to engage with the WUSC youth network and coordinate with relevant team members (social media, monthly newsletters, etc.).

Feed SRP-related content into WUSC Canada channels and maintain a continuous and vibrant social media presence on WUSC's youth channels for SRP (e.g., Instagram, TikTok, etc.).

Support the development and delivery of training and tools that seek to enhance the communications capacity of Local Committees.

Provide ad‑hoc support to Local Committees to develop event‑related communications strategies.

Provide support for SRP-related events as needed, including communications plans, photography/videography.

Provide quality control for communications products that are published on Local Committee and SRP relevant platforms (Google sites, social media channels).

Monitor SRP-related communication platforms and products to ensure they accurately represent the SRP (verbally and visually) and contribute to the better positioning of the program.

Monitor Local Committees social media channels to ensure they accurately represent WUSC's work.

Ensure WUSC's communications standards are followed for all communications related to WUSC's youth network.

Participate in WUSC’s Communications Community of Practice, creating resources and workshops to help build team capacity to craft compelling communications products.

Act as a liaison between the Communications and the SRP team, participating in monthly meetings to identify opportunities for collaboration, amplification and leverage of communications products.

Facilitate translation of materials and documents and ensure quality standards are met.

Contribute to contact and stakeholder management database(s), on-line interface(s) and forms.

Collection and entry of data required by the program and stakeholders.

Identify best practices across the program to document and share lessons learned.

Support the visualization and dissemination of program results for reporting purposes.

Prepare and contribute to reports as required.

Other responsibilities as required.

Qualifications and Competencies Education

Bachelor's degree in Marketing, Communications, Digital Media, International Development or a related field (or equivalent experience).

Experience & Competencies

At least 3 years of professional experience in communications role.

Experience working for a non-profit and/or refugee resettlement organization preferred.

Passion for refugee inclusion and demonstrated commitment to the mission and values of WUSC.

Excellent written and verbal communication skills in English and French, and a demonstrated capacity to transform complex information into engaging and relatable stories that resonate with diverse audiences.

Knowledge of social media tools and strategies.

Knowledge of WordPress, Google Analytics, Zoom, CoSchedule, Salesforce, Mailchimp, Adobe suite, InDesign, Canva, and Talent LMS an asset.

Experience providing guidance and coaching to students.

Strong computer skills (e.g. Google Suite, Salesforce) essential.

Ability to work independently and collaboratively in a fast-paced environment.

A self-starter with the ability to multitask.

Must be motivated, creative, hardworking, optimistic, and a team player.

Must be available for occasional weekend and evening work. Time in lieu will be provided.

Curious, enthusiastic and willing to innovate and adapt.

Strong organizational and project management skills.

Occasional travel to attend in-person events and team retreats.

Must have a valid driver's licence or be working towards obtaining one.

Languages

Bilingual in English and French essential.

Benefits

35-hour workweek, ability to work flexible hours.

Remote-friendly workplace, with free access to our Ottawa office.

4 weeks annual leave.

Paid sick days (10) and special leave days (5).

Extensive health and dental coverage for you and your dependents, 100% covered by us.

Group RRSP contributions, from day 1.

300$ reimbursement for home office equipment.

Parental leave top-up.

Being part of a friendly, caring and enthusiastic team!

Application Instructions WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives, and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to hr‑rh@wusc.ca.

WUSC is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Candidates must be legally allowed to work in Canada. Please note that only the candidates selected for an interview will be contacted.

We may utilize Artificial Intelligence (AI) tools to facilitate the initial screening of applications based on criteria outlined in the job description. The ultimate decision to interview and hire is determined by our dedicated hiring team.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Marketing, Public Relations, and Writing/Editing

Industries International Trade and Development

Referral Referrals increase your chances of interviewing at World University Service of Canada (WUSC - EUMC) by 2x

#J-18808-Ljbffr