Business Analyst

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Business Analyst As a Business Analyst , you will be responsible for analyzing business processes, identifying areas for improvement, partnering with the product owner to gathering and documenting user stories from stakeholders, developing data-driven recommendations, and acting as a liaison between business and IT teams to ensure new or improved solutions meet organizational goals; including oversee project implementation, conduct testing, create reports, and foster communication to drive change and increase efficiency within an organization.

H ow You’ll Make an Impact :

Analyze data to understand performance, identify trends, and provide insights and actionable recommendations for decision-makers.

Develop and propose solutions, which can include new software, process changes, or hardware, to align with business goals.

Produce clear and well-structured documentation, such as business requirements documents, use cases, and reports.

Assist with project management tasks, including developing project plans, monitoring performance, and managing resources.

Participate in user acceptance testing (UAT) to ensure solutions meet the defined requirements and business needs.

Create reports, dashboards, and visualizations to communicate business performance and insights to various audiences.

Support the introduction and management of change within the organization, acting as an agent of change to improve operations.

Collaborate with and influence various stakeholders, including business leaders, users, and technical teams, to support projects and initiatives.

What You Bring :

Bachelor’s Degree in MIS, Computer Science or Engineering preferred or equivalent combination of education and experience.

3+ years' experience with Business Analysis or Solutions Consulting required. Analytical person who will support delivery of IT projects, defining and writing requirements and specifications across Enterprise Corporate systems project portfolios, deliver organizational performance metrics, manage documentation and build/create presentations and training materials.

Supporting business partners to develop roadmaps and business cases.

Experience in Financial services lending industry.

Working knowledge of Jira, Confluence, Azure DevOps or similar.

S rong

communication , analytical, problem-solving, and technical skills to succeed.

U nderstanding

business processes and needs (business acumen), excellent verbal and written communication for stakeholder interaction, critical thinking to i dentif y issues and propose solutions, and the ability to analyze and visualize data using tools like SQL and BI platforms.

A daptability , facilitation, and stakeholder management are also vital.

Committed to Equal Opportunity : M FSG is committed to accommodating applicant s up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation , MFSG will work with you to determine how to meet your needs.

Employment and Verification Information:

Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies.

Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration.

Only successful applicants will be contacted.

All resumes will be kept on file for a period of three months.

Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data.

It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations.

Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information.

If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.

Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff

This data is held securely in electronic and/or as a paper record.

The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act.

Personal data will only be used for the proper purposes of the employment business.

The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes.

But be informed that your application to this job offer will trigger some processing of your personal data by the recruiting company, the data controller. Greenhouse, the data processor, has no control over such personal data processing. For more information on these personal data processing, please refer to the recruiting company’s privacy policy.

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