Service Engineering

Job Description Posted Thursday, March 26, 2026 at 4:00 AM

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event‑related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

If this sounds like you, apply today and discover your potential with Lakeside!

What you will be doing in the role of Service Engineering: Your responsibilities may include, but are not limited to:

On‑site services including configuration, system installation, start‑up services, system upgrades and preventative maintenance of process automation solutions

Provide customized training for plant personnel

Provide telephone consultation on process automation problems

Follow through with customer maintenance contract work

Provide troubleshooting expertise to resolve process automation problems

Maintains sound working relationships with customer’s personnel in various functional departments, such as; engineering, purchasing and maintenance

Help maintain and follow ISO procedures

Maintenance of Lakeside support infrastructure including software/hardware installation of new equipment set‑up

Provide a premier level of customer service

Handle all customer complaints immediately including participation in 24 hours emergency support rotation

Promote a team approach within Lakeside Process Controls Ltd.

Knowledge and skills required for the role:

Engineering or Technologist degree in Chemical, Electrical, or related discipline

Previous experience with process control system implementation

Control, protection or shutdown system configuration or support experience

Experience with Microsoft Windows and Microsoft Office including Excel is required

Exposure to the process industry including Chemical and Specialty Chemical, Pulp and Paper, Refining, Power, Cogeneration (Power & Steam production), Pharma and Biotech, Food and Beverage

Knowledge of process control, reliability and instrumentation

Strong oral and written communication skills, report writing

Training and presentation skills

Personal credibility

What we give YOU!

A

competitive compensation

package, with RRSP‑matching

A culture that promotes healthy

work‑life balance

with above‑market

paid time off

A structured

training and development

program and opportunities for continuous learning

Access to

Lakeside’s Mentorship Program

— empowering growth and inspiring connection through shared knowledge and support

Opportunity to participate in an award‑winning

wellness program !

Commitment to Diversity Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.

If you require accommodations to complete an application, please contact Human Resources at human.resources@lakesidecontrols.com and we will work with you to meet your accommodation needs.

How We Review Applications AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.

Existing Vacancy This posting is for an existing vacancy that our team is actively recruiting for.

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