Talent.com
TTEC Digital
Executive Implementation Engineer for AI-Powered ContactCenter ServicesTTEC Digital • Toronto, Canada
No longer accepting applications
Executive Implementation Engineer for AI-Powered ContactCenter Services

Executive Implementation Engineer for AI-Powered ContactCenter Services

TTEC Digital • Toronto, Canada
9 days ago
Job type
  • Full-time
Job description
Take charge as an Executive Implementation Engineer focusing on AI-driven contact center solutions. Deliver impactful integrations and configurations that enhance customer engagement remotely.

In this pivotal role, you'll draw on your extensive experience with the Five9 platform to manage technical implementations for clients. Boasting 3+ years in the field, you will configure complex systems, ensure effective API integration, and guarantee ultimate success through rigorous testing. Your work will significantly influence customer experiences across diverse industries.

Key Responsibilities: • Lead configuration of Five9 Intelligent CX applications • Develop inbound and outbound campaign strategies • Set up and test IVR flows to streamline communication • Oversee WFA and QM/WEM implementations • Troubleshoot and diagnose integration issues

Requirements: • 3+ years in Contact Center Professional Services roles • Direct experience implementing Five9 solutions • Skilled in integrating REST/SOAP APIs and JavaScript • Excellent documentation and client communication • Familiar with CRM solutions like ServiceNow

Embrace this opportunity to configure and implement high-quality contact center solutions, ensuring client satisfaction through technical excellence and strategic insights. #J-18808-Ljbffr
Create a job alert for this search

Executive Implementation Engineer for AI-Powered ContactCenter Services • Toronto, Canada

Similar jobs

Executive Implementation Engineer for AI-Powered Contact Center Services

TTEC DigitalToronto, ON, CA
Full-time

Take charge as an Executive Implementation Engineer focusing on AI-driven contact center solutions.Deliver impactful integrations and configurations that enhance customer engagement remotely.In thi... Show more

 • Promoted

Enterprise Implementation Engineer for AI Agent Workflows

WarpToronto, Ontario, Canada
Full-time

A fast-growing startup in AI development is looking for an Implementation Engineer to lead client engagements end-to-end.This role involves architecting workflows, configuring Docker environments, ... Show more

 • Promoted

Generative AI Data Analytics Go-To-Market Leader

CapgeminiGreater Toronto Area, Canada, Canada
Full-time

Capgemini Canada is seeking a Generative AI Data Analytics Go-To-Market Leader based in Toronto.Define and execute the Gen AI Go to Market Strategy, ensuring alignment with global corporate objecti... Show more

 • Promoted

Founding AI Product Engineer - Olivia

Oliviarichmond hill, on, ca
Full-time

IMPORTANT: TO APPLY, PLEASE COMPLETE THE TEST AT THE FOLLOWING LINK:.We review every applicant who completes the test.The posting closes in approximately 4 days.Olivia is the AI brand designer for ... Show more

 • Promoted • New!

Digital Analytics Implementation Specialist - Infotek Consulting Services Inc.

Infotek Consulting Services Inc.newmarket, on, ca
Full-time

Business Information Management Specialist III (Digital Analytics).Toronto, ON (Hybrid – 4 days onsite, 1 day remote).This role supports digital analytics and tagging initiatives, including impleme... Show more

 • Promoted

Senior Applied AI Engineer — Product & Revenue Systems

QEA Technewmarket, on, ca
Full-time

Build and deploy AI systems that directly drive revenue by embedding AI across QEA’s product, sales, and marketing workflows.This role focuses on execution: turning QEA’s building data, imagery, an... Show more

 • Promoted • New!

Contact Center Ai Architect Talencore

TalencoreToronto, Canada
Permanent

Join Talencore as a Solution Architect specializing in Contact Center AI modernization in the Greater Toronto Area.Work on innovative, cloud-based solutions that enhance customer and agent experien... Show more

 • Promoted

Senior SW Bluetooth Engineer - Global Connect Technologies

Global Connect Technologiesmarkham, on, ca
Full-time

Design and implement Bluetooth applications, profiles, and features on Linux and Android platforms.Develop system software architecture for Bluetooth and BLE profiles.Collaborate closely with Media... Show more

 • Promoted • New!

Senior Analytics (AWS DBT) Engineer

Mastech Digitalmarkham, on, ca
Full-time

We are seeking a Senior AWS DBT Engineer to play a critical role in transforming an existing analytics ecosystem into a modern, scalable Databricks + dbt architecture (Bronze → Silver → Gold).This ... Show more

 • Promoted

AI Integration & Onboarding Specialist - SayVo AI

SayVo AInewmarket, on, ca
Full-time

AI Integration & Onboarding Specialist.Contractor (with full-time potential).SayVo AI is a fast-moving startup that builds AI employees that call, text, email, and close the loop in the CRM.In a nu... Show more

 • Promoted • New!

Aerospace System Engineer - Insight Global

Insight Globalrichmond hill, on, ca
Full-time

Bachelor’s or Master’s degree in Aerospace, Mechanical, or Software Engineering.Strong knowledge of software development processes, requirements definition, and software verification.Experience wit... Show more

 • Promoted • New!

AI Architect – Agentic Systems (Azure AI Foundry)

Reveille Technologies,Incmarkham, on, ca
Full-time

AI Architect – Agentic Systems (Azure AI Foundry).Core Technical & Architectural Experience.Experience designing and delivering at least one production‑grade AI or agentic system on Azure (not just... Show more

 • Promoted • New!

Generative Ai Implementation Expert

SiaToronto, Canada
Full-time

Drive the future of AI solutions as a Generative AI Implementation Expert.Utilize your skills to design and optimize generative AI systems for widespread impact across various industries.You will p... Show more

 • Promoted

Generative AI Engineer - Tekgence Inc

Tekgence Incmarkham, on, ca
Full-time

This is Anoop from Tekgence Inc.Please Go through the Following Job Description and share your resume.Primary Skills: (GenAI developer) Python, LLMs, PyTorch.Strong proficiency in Python (FastAPI, ... Show more

 • Promoted • New!

Senior Full Stack Engineer, Agentic AI

Delvermarkham, on, ca
Full-time

Senior Full Stack Engineer – Agentic AI.Contract (Long-term engagement).We’re seeking a Full Stack Engineer with strong experience in AI-powered systems to help build next-generation applications t... Show more

 • Promoted • New!

Ai Integration Engineer For Customer Engagement

Skyfire Systems Inc.Toronto, Canada
Full-time

Step into the role of AI Integration Engineer and streamline customer experiences.Prototype innovative solutions, conduct essential research, and provide comprehensive support in a hybrid environme... Show more

 • Promoted

System Engineer-Propulsion system

Zobilitymarkham, on, ca
Full-time

Associate will complete the development of the assigned subsystem.The Systems Engineer Associate will also confirm the subsystem meets the defined requirements prior to delivery to the customer.Res... Show more

 • Promoted

Executive Implementation Engineer For Ai-Powered Contact Center Services - Remote

A technology consulting firmNorth York, Canada
Remote
Full-time

A leading consulting firm is looking for a Five9 Principal Consultant, Implementation Engineer based in Toronto, Canada.This remote role focuses on implementing and delivering the Five9 Intelligent... Show more

 • Promoted • New!

Power System Application Engineer with Network Transmission - iFlow Inc.

iFlow Inc.newmarket, on, ca
Full-time

Job Title: Power System Application Engineer with Network Transmission.Minimum 3+ years of experience working with SCADA systems.Minimum 5+ years of experience in C++, Java.Energy Management System... Show more

 • Promoted • New!

Power System Engineer - Amaris Consulting

Amaris Consultingmarkham, on, ca
Full-time

In this role, you will work on.Microgrid and generation protection projects.This position is on-site in Markham, Ontario.Configure and validate Omicron protection relays used in utility networks.Mi... Show more