Data Center Operations Site Manager / Gestionnaire desopérations du centre de données

Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We value diverse backgrounds and succeed here. We give our teams flexibility to manage work and personal needs, and we move boldly together as a force for good. We welcome talent that wants to stretch and grow their careers.

Job Description HPE is looking for a Datacenter Operations Site Manager to oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies supporting the Supercomputing as a Service (SCaaS) business. The role is based onsite at the data center in Quebec City, Canada, with weekend/off‑hours on‑call rotation. The chosen candidate will be a key part of a team deploying and maintaining solutions that support a scaling customer base.

Primary Responsibilities

Primary regional point of contact and manager for our Supercomputing‑as‑a‑Service system

Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment

Manage system startup and shutdown, including hardware replacement as necessary

Assign tasks to technicians and monitor progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)

Ensure technicians are trained on procedures for installation, deployment, replacement, and post‑execution quality check processes

Implement and maintain security and data management protocols as defined by security architects and system admins

Maintain a deep understanding of the overall system, its components and functionality, to be an effective operations manager

Apply technical thinking to break down complex data and engineer new solutions for prototyping, designing, and implementing datacenter solutions

Collaborate with project managers and development partners to ensure efficient delivery, deployment, operation, monitoring, and support of datacenter engagements

Contribute business value expertise to drive the development of innovative service offerings that enrich HPE’s Cloud Services portfolio across multiple systems, platforms, and applications

Apply advanced subject matter knowledge to manage staff activities in solving common and complex technical issues within established policies

Experience and Skills

Excellent communication skills

Strong collaborator and ability to work well in a team environment

Hands‑on experience with tools and infrastructure to support HPC systems at scale, including networking and storage

Deep understanding of high‑performance computing

Experience working in a production, mission‑critical 24x7x365 datacenter environment

Applicable certifications: ITIL Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt

5+ years of team supervision or management experience

Experience leading a diverse, technical or IT workforce of up to ten employees

BS in Computer Science, IT Management, or equivalent

Benefits

Competitive salary and substantial benefits

Diverse and dynamic work environment

Work‑life balance and career development support

Comprehensive suite of health and wellbeing benefits for employees and families

Opportunities for personal and professional growth through dedicated development programs

Unconditional inclusion and celebration of individual uniqueness

Additional Skills

Accountability & Action Planning

Active Learning & Listening

Bias & Business Growth

Creativity & Critical Thinking

Cross‑Functional Teamwork & Customer Experience Strategy

Data Analysis Management & Design Thinking

Empathy & Follow‑Through

Growth Mindset & Intellectual Curiosity

Long Term Planning & Managing Ambiguity

Personal Initiative

Equal Employment Opportunity Statement HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or other protected categories. All decisions are made on the basis of qualifications, merit, and business need. HPE will comply with all applicable laws regarding the use of arrest and conviction records and will consider qualified applicants with criminal histories. HPE is an EEO Protected Veteran/Individual with Disabilities.

No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE‑authorized recruiting agencies and offer fake employment opportunities. We will never charge any candidate a registration, hiring, or other fee. Verify any hiring agency claims before submitting personal information or payment. Candidates are solely responsible for conducting verification and assume all risk; HPE disclaims liability for any damages or claims arising from fraudulent communication.

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