Senior Applications & Integration Engineer,Electronics

Senior Applications & Integration Engineer WOLF is on the hunt for a full-time Senior Applications & Integration Engineer to join our customer support and applications team based in our office in Aurora, ON. This is a primarily on-site role with occasional flexibility for remote work when tasks allow.

Your Mission Brief Working closely with Engineering, Quality, RMA, and Sales, you’ll play a mission-critical role in customer system integration, resolving hardware, software, and firmware issues as well as design-level problems raised by customers. You will reproduce customer environments (carrier/backplane, BIOS/UEFI, drivers/BSP, OS images) to recreate issues, determine root cause, and propose ECRs and ECOs that improve reliability and ensure seamless integration of WOLF’s high-performance embedded systems into defence and aerospace applications.

Responsibilities

Leading technical triage: Quickly assessing customer issues and routing them to Engineering, Quality, or RMA as needed

Driving integration success: Replicating customer problems in the lab and developing actionable fixes

Championing customer engagement: Serving as a trusted point of contact through calls, email, and on-site visits

Accelerating resolution: Managing technical requests in GitHub, Jira, and other ticketing systems to ensure timely closure

Collaborating cross-functionally: Partnering with Sales, Production, and Engineering to deliver scalable solutions

Elevating documentation: Producing troubleshooting guides, FAQs, and manuals that enable faster customer self-service

Enhancing quality systems: Initiating EPRs and ECOs while contributing field insights that strengthen QMS processes

Representing WOLF externally: Showcasing technical expertise at conferences, customer demos, and industry forums

Your Edge You hold a Bachelor’s degree or college diploma in Electronics, Computer, or Systems Engineering (or a related field) and bring 7+ years of experience in field application engineering, technical support, or product/application engineering. You have proven experience with XMC, VPX/OpenVPX, PCIe, FPGA, GPUs, and platforms from NVIDIA and AMD, paired with knowledge of defence standards such as SOSA, CMOSS, and VICTORY.

You are adept at Linux debugging (dmesg, journalctl, kernel logs), have an understanding of PCIe fundamentals, and are familiar with CUDA basics or ROCm awareness. You bring experience with Python, Bash, and scripting for automation, as well as using oscilloscopes, protocol analyzers, and other lab instrumentation to identify and resolve complex integration issues.

What You Bring to the Table

Managing technical workflows: Handling complex requests in GitHub, Jira, or similar systems to ensure timely resolution

Debugging and analysis: Using schematics, motherboards, and test carriers to replicate and resolve hardware and integration issues

Driving systems integration: Applying a systems engineering background to support customer adoption and troubleshoot embedded solutions

Expanding valuable expertise: Exposure to thermal characterization, PCIe link training/Gen negotiation, DMA, BIOS/UEFI settings, GPU driver alignment, backplane/carrier bring-up, RTOS/BSP (VxWorks, Integrity), and video pipelines (V4L2/GStreamer)

Strengthening compliance: Supporting quality with knowledge of ISO/QMS environments (ISO 9001, AS9100D) and methods such as Six Sigma/8D and CAPA

Delivering defence and aerospace expertise: Bringing experience in high-reliability, regulated environments where compliance and precision are paramount

Translating complexity: Communicating technical issues clearly to customers and non-technical stakeholders

Collaborating across teams: Partnering with Engineering, Quality, Sales, Production, and RMA to deliver customer-focused solutions

Building technical expertise: Leveraging assets such as IPC certification, quality assurance training, or Six Sigma credentials to enhance performance

Representing WOLF externally: Engaging with defence and aerospace customers through calls, site visits, and industry events with a willingness to travel as needed

About the Benefits WOLF invests in you – not just through a competitive base tailored to your skills and experience, but with a benefits package designed to support your health, growth, and work-life balance. Here’s what you can look forward to:

Base Pay Range: CA$100,000.00/yr - CA$130,000.00/yr

Wellness & Coverage: Health Care Spending Account, short- and long-term disability plans, and a monthly Wellness Allowance

Generous Time Off: Three weeks’ paid vacation plus an additional week of company-wide holiday shutdown

Profit Sharing: Participate in our profit-sharing program after one year of service

Relocation Support: Assistance available for the right candidate to make your move seamless

Professional Development: Budget for training, conferences, and memberships to keep your skills ahead of the curve

Team Culture: Regular social events—from food-truck lunches and sports outings to bi-weekly wellness mornings and holiday parties

Ready to Unlock Your Mission? Applicants must be able to provide valid documentation to show Canadian or US citizenship or Canadian Permanent Residency and undergo a police check with no criminal background. Apply today!

Positions and Other Tools Seniority level: Not Applicable. Employment type: Full-time. Job function: Customer Service, Engineering, and Other. Industries: Defense and Space Manufacturing, Computers and Electronics Manufacturing, and Computer Hardware Manufacturing.

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