Operations Engineer

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ’Inc. 500 List.’, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Benefits & Compensation:

Extended Health, Dental & Vision Benefits

Paid Vacation, Statutory Holidays, and Sick Leave

$70,000 to $95,000 CAD

Coffee and snacks

Summary: As we expand our footprint into Canada, we are looking for pioneers to help build our operational foundation in Toronto. The Operations Engineer will be responsible for driving operational excellence by proactively improving processes, enhancing systems, and leading key projects such as process optimization and initiatives. Oversee fulfillment operations and engineering support to boost efficiency and cost control. Ensure equipment readiness, foster continuous improvement through lean practices, and maintain strong risk and compliance standards.

Job Responsibilities:

Process Analysis & Standardization: Identify operational bottlenecks and streamline fulfillment workflows by developing SOPs, flowcharts, and standardized documentation.

Continuous Improvement: Drive the development and execution of operational processes, ensuring iterative optimization based on data-driven insights.

Cross-Functional System Design: Partner with IT and business units to design and implement software solutions and tools that automate and enhance process efficiency.

Stakeholder Alignment: Collaborate with Field Operations and IT to define project charters, implementation roadmaps, and key performance indicators (KPIs).

Technical Engineering Support: Provide expertise in warehouse layout design, equipment sourcing, vendor negotiations, and end-to-end system integration.

Lean & 5S Advocacy: Champion 5S and Kaizen initiatives, managing facility standards and educating associates on the value of Lean methodology.

Inventory Integrity: Oversee daily inventory cycle counts to ensure stock accuracy and data reliability. Conduct regular facility audits to ensure all warehousing activities strictly adhere to Ontario’s Occupational Health & Safety (OHS) standards and internal quality protocols.

Quality & Compliance Audits: Conduct daily facility walk‑throughs to monitor product quality, expiration dates, and adherence to EHS (Environmental, Health, and Safety) policies.

Collaborative Project Support: Contribute expertise to various cross‑functional team projects as required.

Qualifications and Requirements:

Master’s degree (or foreign equivalent) in Industrial Engineering, Operations/Process Engineering, or Supply Chain Management; or a Bachelor’s in Engineering with 2+ years of process improvement experience.

Ability to navigate loosely structured environments and make effective decisions in situations involving uncertainty or lack of information.

Demonstrated success in multitasking and managing multiple high-priority projects or tasks simultaneously.

Fast and enthusiastic learner capable of rapidly acquiring expertise in new fields or technical domains.

Proficiency in SQL, Advanced Excel, AutoCAD, and Tableau.

High-level written and verbal communication skills in English and Mandarin.

Strong interpersonal skills with the ability to influence and collaborate across different business units.

Disclosures & Commitments AI & Recruitment Transparency: At Yami, we value the human element in hiring. We utilize AI tools to help our team efficiently screen and organize high volumes of applications. However, please be advised that these tools are used for support only; all final assessment and selection decisions are made solely by our human recruitment team.

Equal Opportunity & Accessibility: Yami is an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation is available upon request for candidates throughout the recruitment process. Any information received relating to accommodation will be addressed confidentially. We welcome the unique background, culture, experiences, knowledge, innovation, self‑expression, and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Position Status: This is a newly created position due to Yami’s expansion into the Canadian market, and it represents an existing vacancy that we are looking to fill

#J-18808-Ljbffr