eCommerce Product Manager

Bed Bath & Beyond Canada is entering a bold new chapter and we’re building the founding team that will define what this iconic brand becomes next. This is a rare, career-defining opportunity to help create, launch, and scale a national retail platform from the ground up, with the backing of one of Canada’s most respected retail companies.

Job Description We’re looking for a bold, entrepreneurial

eCommerce Product Manager

to build, scale, and own our eCommerce platform from the ground up. This is a foundational role for a self-starter who thrives in ambiguity, thinks like a founder, and is excited to turn a business vision into a high-performing, customer-centric digital experience.

You will define the end-to-end eCommerce strategy and bring it to life, shaping how customers discover, shop, and engage with our brand online. Blending strategic thinking with hands‑on execution, you’ll lead the development of a best‑in‑class website that drives growth, performance, and differentiation in a competitive retail landscape.

You are deeply data‑driven, relentlessly curious, and passionate about testing, learning, and continuous improvement. You see digital as a growth engine and take full ownership of outcomes—from roadmap to results.

In this role you will:

Be accountable for the end-to-end strategy, development, launch, and ongoing optimization of our eCommerce platform.

Deeply understand users, business objectives, and market dynamics to deliver seamless, intuitive UX/UI and identify friction points and growth opportunities.

Oversee development, integration, optimization, migration, deployment, and maintenance of all online products across Shopify and additional marketplaces.

Lead initiatives from concept and requirements gathering through launch, iteration, and scale.

Define and track KPIs; analyze performance data, customer feedback, engagement metrics, A/B tests, and user research to inform strategy and unlock innovation.

Create and manage product roadmaps, backlogs, and sprint plans in an Agile environment, prioritizing initiatives that maximize customer value and business impact.

Analyze user behavior across digital channels to spot trends, optimize engagement, and drive conversion.

Continuously identify, evaluate, and prioritize enhancements that improve customer experience and sales, balancing speed, cost, and long‑term value.

Oversee inventory status, pricing updates, product descriptions, and launches to ensure accuracy and consistency across the site.

Coordinate with third‑party providers to deliver seamless integrations and scalable solutions.

Run regular stakeholder touchpoints, communicate product decisions and progress, and ensure milestones and deliverables are met.

Partner closely with engineering, design, marketing, operations, and leadership to drive alignment, solve problems, and close gaps across product and business.

Qualifications The Qualifications and Experience with like to see:

Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field (or equivalent experience)

5+ years of experience in eCommerce product management in retail or DTC environment

Proven track record of launching and scaling an eCommerce business

Experience leading UX/UI, customer journey mapping, conversion rate optimization (CRO), and user experience design while working with design and technical teams to build and optimize websites

Hands‑on experience with CMS (i.e., WooCommerce, Shopify, Salesforce, etc.), Google Analytics, Hotjar, SEO

Experience working in Agile environments, managing product roadmaps, backlogs, and sprint planning

Data‑driven mindset and skills with experience in KPIs, analytics, A/B testing, user research and performance optimization

Entrepreneurial self‑starter mindset with strong ownership, problem‑solving sense of urgency and comfortable managing and influencing people who are not direct reports across all levels

Ability to operate in ambiguity and build from zero

Strong cross‑functional leadership and communication skills

Detail oriented, highly organized and able to prioritize multiple projects in fast paced work environment with changing priorities and strict deadlines

Working knowledge of eCommerce compliance, accessibility, and QA quality assurance best practices

Additional information This is a current open position.The salary range for this position is $85,000.00 - $110,000.00 annually.Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

About the Team Why you’ll love being part of our team:

Endless career growth opportunities – we promote from within!

A culture that celebrates diversity, inclusion, and belonging

Comprehensive health, dental, and vision benefits to keep you thriving

Annual Wellness Credit up to $250 for fitness, nutrition, and self‑care essentials

Tuition reimbursement for professional and personal development

Generous parental leave top‑up and family‑friendly policies

Exclusive employee discounts on premium sleep products and home essentials

Paid volunteer day to give back to your community

Recognition programs, milestone celebrations, and a workplace that feels like family

Access to cutting‑edge training platforms and mentorship programs

Be part of a brand that’s admired, trusted, and growing across Canada!

Commitment to Inclusion & Belonging At BB&B, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

ABOUT SLEEP COUNTRY Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez‑vous, the rest, Endy, Hush, Silk & Snow and Casper Canada. The Company has omnichannel and ecommerce operations including over 300 corporate‑owned stores and 18 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world‑class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.

Job Info

Job Identification 596

Job Category Ecommerce

Posting Date 01/09/2026, 07:50 PM

Job Schedule Full time

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