Customs, Imports and Exports Officer

Priority may be given to the following designated employment equity groups: women, Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

City:

Ottawa

Organizational Unit:

Finance and Procurement Services

Classification:

AS-3

Tenure:

Continuing

Language Requirements:

Bilingual Imperative BBB/BBB

Work arrangements:

Due to the nature of the work and operational requirements, this position will require a full-time presence at the NRC work location identified.

The role We are looking for a Customs, Imports and Exports Officer to support Finance and Procurement Services (FPS). This incumbent would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

This incumbent will be specifically responsible for fostering sound import/export services throughout the Council by ensuring the effective resolution of related issues, reviewing imports/exports service arrangements including confirming import/export contract terms, and analyzing the imports/exports landscape to provide timely and comprehensive operational imports/exports recommendations to management and advice to stakeholders.

This includes following related procedures and requirements, interceding, liaising and coordinating on a daily basis with related stakeholders to ensure that the products arrive into storage and that shipping deadlines are closely adhered to, identifying and selecting products from the inventory to then establish priorities and product delivery schedules, and advising insurance agents in writing of shipments giving all pertinent information.

Screening criteria Education Successful completion of secondary education OR an acceptable combination of education, training and relevant experience. A post‑secondary degree may be considered an asset. For information on certificates and diplomas issued abroad, please see Degree equivalency.

Experience

Demonstrated research and analytical skills to interpret domestic and international legislation, regulations and policies respecting customs duties, excise taxes and tax for items to be imported / exported for NRC and foreign governments.

Knowledge and experience of the methods, techniques and practices involved in international procurement, contracting and customs Imports and Exports, to deliver customs operations, provide information and advice to management and staff on customs and tax issues.

Experience in planning, organization and time management skills to handle a large and dynamic workload, organize work; and recommend policy and procedural enhancements to the Manager to ensure effectiveness and responsiveness to NRC operational needs.

Experience with office and administrative support services, completion of official Customs forms, NRC and Material Management policies and procedures, SAP/Sigma system, Customs modules, Microsoft Program: Excel/Word, NRC Research programs, Freight terms/procedures and policies.

Years minimum experience in a Customs environment managing Imports and Exports.

Condition of employment Reliability Status. For a Reliability Status, verification of background information over a period of 5 years is required.

Technical competencies

Experience with best methods, techniques and practices to conduct research and analysis to maintain current knowledge of customs and tax legislation, regulations, policies and procedures in Canadian and international contexts.

Experience with importation/exportation of goods according to Canada Border Services Agency rules and regulations. Knowledge of customs and export regulations including the harmonized tariff system and CUSMA trade agreements.

Experience with various Canadian private sector transportation, warehousing, freight forwarders, carrier companies and Intermodal contractors to determine the status of imported goods, their storage and clearance (i.e., bonded facilities, specific border points) and to negotiate or confirm special arrangements as required.

Experience with various office software programs (MS Word, PowerPoint, Excel, MS Outlook and Internet / Intranet) to generate correspondence, prepare spreadsheets, presentations, and training packages, maintain records, exchange information electronically and conduct research.

Experience in managing imports and exports as per regulatory policies with other government departments, i.e.: CFIA, CBSA, PHAC, CNSC, ECCC, etc.

Experience with managing transportation logistics as per the International Air Transportation Association (IATA) and the Transportation of Dangerous Goods (TDG) regulatory policies.

Ability to process a high volume of information accurately with minimal supervision, decision making, problem solving, and ability to meet deadlines, to provide/guide clients with clear instructions.

Assets

Experience with foreign private sector procurement and logistics officers, transportation managers, contractors and freight forwarders, carriers and related suppliers / companies to obtain and provide information regarding customs documentation and shipping restrictions for customs and tax purposes and to exchange data or make special arrangements that facilitate clearance of outgoing shipments.

Experience with foreign High Commissions and Embassies and key contacts to coordinate exports, provide advice and arrange the brokerage of goods and material on behalf of and in conjunction with NRC requirements and agreements.

Behavioural competencies

Management services - Client focus (Level 2)

Management services - Initiative (Level 2)

Management services - Results orientation (Level 2)

Management services - Teamwork (Level 2)

Management services - Communication (Level 2)

Competency Profile(s) For this position, the NRC will evaluate candidates using the following competency profile: Management Services.

View all competency profiles.

Compensation From $72,436 to $85,298 per annum. In addition, the incumbent will receive the Bilingualism Bonus of $800 per year. NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well‑being throughout your career and beyond.

Notes

In 2025, the NRC was chosen as one of Canada’s Top Employers for Young People, a National Capital Region Top Employer and Forbes Canada’s Best Employer.

Relocation assistance will be determined in accordance with the NRC's directives.

A pre‑qualified list may be established for similar positions for a one‑year period.

In order to ensure a prompt and efficient processing of applications, candidates are encouraged to provide, along with their résumé, a detailed covering letter explaining how they meet each of the requirements of this position (education, experience, language requirements) by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.

Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.

Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.

The incumbent must adhere to safe workplace practices at all times.

We thank all those who apply, however only those selected for further consideration will be contacted.

Closing Date:

28 April 2026 - 23:59 Eastern Time.

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