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APM Terminals
Head of Retail & LifestyleAPM Terminals • Toronto, Canada
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Head of Retail & Lifestyle

Head of Retail & Lifestyle

APM Terminals • Toronto, Canada
8 days ago
Job type
  • Full-time
Job description
The Head of Retail / Lifestyle Vertical is responsible for driving commercial success within a defined industry vertical or customer segment. Reporting to the Area Head of Sales, this role leads a team of sales professionals to deliver volume, revenue and profit targets while expanding non‑ocean logistics specifically in Contract Logistics, Ground Freight (FTL & LTL) and supply chain services. The ideal candidate combines strategic thinking with hands‑on leadership to build a high‑performing team and deliver exceptional customer outcomes.

Commercial Delivery

Lead the sales team to achieve budgeted targets for ocean and logistics & services (L&S) volumes & revenue.

Drive revenue growth and profit optimization across all product lines.

Expand non‑ocean logistics activities with emphasis on contract logistics, ground freight and supply chain offerings.

Customer Satisfaction

Monitor and improve Net Promoter Score (NPS) within the vertical/segment.

Act on customer feedback to enhance service delivery and satisfaction.

Stakeholder Management Collaborate with regional and global vertical leads to share insights and feedback.

Provide qualified leads to Customer Acquisition (BDV) colleagues to support new customer logo growth.

Team Leadership & Development

Build and maintain a high‑performing sales team with strong vertical expertise.

Coach and mentor direct reports for performance management and career development.

Ensure succession planning for key roles, including own position.

Foster team engagement and a culture of continuous improvement.

Required Experience & Skills

Bachelor’s degree required.

5‑10 years of external sales experience in transportation and logistics.

3‑5 years of management experience.

Strong business acumen and understanding of industry dynamics.

Proven leadership and team development capabilities.

Expertise in sales strategy, process, and execution.

Excellent communication, negotiation and closing skills.

Proficiency in Salesforce.com and MS Office Suite.

Willingness to travel frequently.

Company Benefits

Medical

Dental

Vision

RRSP+ Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range $130,000 – $150,000 CAD. The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in Canada You must be authorized to work for any employer in Canada.

Equal Opportunity Statement Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Head of Retail & Lifestyle • Toronto, Canada

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