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Policaro Group
Luxury Vehicle Service Manager at PolicaroPolicaro Group • Toronto, Canada
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Luxury Vehicle Service Manager at Policaro

Luxury Vehicle Service Manager at Policaro

Policaro Group • Toronto, Canada
9 days ago
Job type
  • Full-time
Job description
Elevate your leadership career as a Service Manager with Policaro Group in Kitchener-Waterloo, ON. Focus on customer satisfaction with luxury vehicles and lead a high-performance team.

This full-time position revolves around customer retention and profitability. You will hire, train, and assess service staff performance while setting customer-focused service standards to achieve Key Performance Indicators. A passion for excellence and a commitment to innovation will be essential in this role.

Key Responsibilities: • Oversee hiring and training of service staff • Measure and improve team performance against goals • Establish customer service standards and objectives • Drive customer retention initiatives for profitability • Collaborate with management to enhance service quality

Requirements: • Proven leadership experience in automotive services • Strong passion for luxury vehicles and customer service • Results-driven with a focus on excellence • Ability to motivate and develop a high-performance team • Excellent communication and problem-solving skills

Lead service excellence at Policaro Group and create world-class customer experiences. #J-18808-Ljbffr
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Luxury Vehicle Service Manager at Policaro • Toronto, Canada

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