One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
The Billing Customer Care Specialist will provide exceptional customer service by acting as the single point of access for customers to raise all billing enquiries (including disputes and requests). You will be responsible for timely, right first-time resolution on a high percentage of cases and engaging appropriately with second-level resolver groups. This role will contribute to improving service outcomes while adapting to changing systems, customer expectations, and business needs.
This is a temporary role for ~1 year.
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Billing Customer Care Specialist, Temporary • St John's, CA
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At Viasat, we’re on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou... Show more
We are looking for the right people — people who want to innovate, achieve, grow and lead.We attract and retain the best talent by investing in our employees and empowering them to develop themselv... Show more
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