Description
The ServiceNow Business Analyst translates business needs into clear ServiceNow requirements, supports ITSM process improvements, and partners with stakeholders to deliver high‑quality platform enhancements. The role focuses on gathering and documenting requirements, supporting Agile delivery, and leading testing activities within a complex enterprise environment grounded in ITIL practices.
Key Responsibilities
ServiceNow Business Analyst • Toronto
ServiceNow Developer (Reporting & Analytics).ServiceNow Developer (Reporting & Analytics).Who We Are: Welcome to TELUS Digital where innovation drives impact at a global scale.As an award‑winning d... Show more
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Take the lead on global ServiceNow implementations with a 6-month contract opportunity focusing on strategic coordination.Drive excellence in ITSM, HRSD, and SPM initiatives without hands-on tasks.... Show more
