Human Resources Coordinator

Human Resources Coordinator

Position Details: Full Time, Permanent

Location: Toronto or Greater Toronto Area (remote, hybrid or onsite), Montréal or Greater Montréal Area (remote, hybrid or onsite)

Job Description

Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Bilingual Human Resources Coordinator to join a team committed to protecting our most important natural areas and the plants and animals they sustain.

NCC is the nation’s leading not-for-profit, private land conservation organization, working to protect our most important natural areas and the species they sustain. Since 1962, we have brought Canadians together to conserve and restore more than 20 million hectares. NCC takes a collaborative, science-based approach to achieve conservation success for the sake of nature and Canadians. With a national office in Toronto and seven regional offices across the country, NCC delivers results you can walk on.

NCC recognizes that we work on lands that have long been cared for by Indigenous Peoples under their own laws and knowledge systems. We are committed to transforming how we do our work, advancing Reconciliation through conservation, and working with Indigenous Peoples in meaningful, respectful, and supportive ways.

Position Summary

The Human Resources (HR) Coordinator contributes to the effective services of the HR function and strengthens HR administrative systems by ensuring effective documentation, records management, talent and H&S administration, and data integrity in line with NCC organizational standards. Reporting to the HR Manager, this role is often the first point of contact for employees with any inquiries related to their employment with NCC. Demonstrating client-centred skills while creating a positive employee experience is essential for success in this role.

Serving as a key point of contact for employee inquiries, this role supports multiple stages of the employee lifecycle, including Talent, onboarding, Health and safety, and general HR administration. This role is pivotal to ensure all questions raised are resolved and maintain a great employee experience.

Key Responsibilities

• Contribute to effective HR management through the effective and responsive handling of HR-related questions such as talent opportunities, job postings, benefits, payroll, policies, and other HR activities.
• Ensures the accurate and timely preparation of employment letters, contracts, and documentation for new hires and internal changes.
• Deliver on service-level promises through the submission of employee data, managing related system or administrative changes and providing a high-level of service and a quality experience to the HR team and internal clients.
• Support, enhance and maintain accurate and complete employee records in the HRIS.
• Assist with timely, sensitive and confidential internal communications and HR-related announcements.
• Provide additional support to employees, particularly during periods of extended absence (parental/ maternity/ disability/ accommodations).
• Assist with identifying ongoing improvement and streamlining opportunities of HR systems, recruitment processes and other workflows.
• Collaborate with talent management to create an engaging and positive onboarding processes and experiences for new employees.
• Act as the primary liaison and lead for job postings ,candidate communications, references, etc., ensuring professional, transparent, and timely recruitment experience while strengthening coordination between candidates and hiring managers.
• Monitor and or track various HR functions, seek opportunities to contribute data-driven and value-added decisions and supporting a culture of accountability and continuous development.
• Support the Talent team with the interns program (intern onboarding, tracking, offboarding and experience survey
• Assisting in the identification of potential employment barriers for candidates from diverse backgrounds in support of our Diversity, Equity and Inclusion, and Indigenous framework.
• Responsible for the administration ,monitoring and reporting of the service awards program; (report, letters, point of contact).
• Partner with the HR Managers to deliver ongoing support and service levels for employee engagement, development, and recognition initiatives.
• Support the Health and Safety Manager with incident reporting ,training participation ,meetings and various ongoing initiatives.
• Providing HR Coordination support in various areas of human resources, and to various projects as needed.

Position Requirements

• At least three years of experience in a complex and fast-paced HR support, coordination or administration role and a good understanding of all aspects of the employee life cycle and the importance of people engagement.
• Post-secondary education in Human Resources or a related field and/or a combination of relevant HR experience. Certification or working towards formal HR certification is desirable.
• Strong attention to details and high level of accuracy, accountability, initiative and service-focus. This role is well suited to candidates who like to engage with employees ,are self-directed and always strive to create an elevated service experience for all.
• Fluent in both French and English with effective and professional business communication skills (verbal and written).
• Effective problem-solving, judgment and organization skills. The ability to asses situations as they arise and knowing when elevate issues.
• Strong technical competency with HRIS systems including applicant tracking, preferably ADP Workforce Now or a similar system combined with a high proficiency level with MS Office (Outlook, Excel, Word, PowerPoint).
• Human resources designation, preferred.