Senior Manager, Pre & Post Analytic Services

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Job Description

Union: Non-Union
Number of Vacancies: 1
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Laboratory Medicine Program, Microbiology
Reports to: Senior Director, Laboratory Medicine
Salary Range: $109,162 - $159,162 annual
Hours: hours per week
Shifts: Monday - Friday, with On-Call Rotation
Status: Permanent Full Time
Closing Date: May 17, 2026

Position Summary
As an integral member of the Laboratory Medicine Team, the Senior Manager - Pre & Post Analytical Services, is responsible for leading and managing the specimen management, logistics, and call centre operations on each of the UHN Campus locations in compliances with the Ministry of Health & Long Term Care, Accreditation Canada and the College of Medical Laboratory Technologists of Ontario requirements. Responsibilities include: human resources management; site operations management; corporate obligations; strategy and business development; customer service, clinical and educational responsibilities.

Duties

• Manage unionized and non-unionized staff, including hiring, orientation and performance management
• Lead staff including: operations and quality leaders and medical laboratory professionals.
• Ensure portfolio operates in accordance with all applicable legislation or regulations (, ACDx)
• Guide the development of administrative protocols and standard operation procedures (SOPs)
• Ensure operating targets are met through continual growth planning, financial stewardship, continuous quality control and business development
• Represent the Pre & Post Analytic portfolio and Laboratory Medicine Program at hospital and external committees and/or meetings
• Guide implementation of system improvements that support innovation in laboratory medicine and diagnostics in concert with interdisciplinary clinical stakeholders
• Lead implementation of new services, best practices and/or business development initiatives
• Connect and negotiate with internal/external, public/private stakeholders within the laboratory medicine landscape
• Maintain capital plan
• Develop and maintain portfolio employee engagement tactics

Qualifications

• Minimum, completion of a relevant Master’s Degree in Healthcare or Business Administration *Current UHN employees must meet this condition by 2030
• Registration with CMLTO, an asset
• Minimum 5-7 years previous supervisory, management, or leadership experience
• 5-7 years experience working in clinical laboratory medicine, an asset
• Experience working in a large academic acute care environment, an asset
• Professional Society Membership relevant to laboratory medicine ( CSMLS), preferred
• Experience with clinical laboratory logistics and operations, an asset
• Experience leading large unionized teams, an asset
• Excellent communication, financial planning, and problem solving skills necessary
• Alignment to servant-leader principles, an asset

Additional Information

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.