Senior Manager Special Accounts

Founded in Montreal in 1846, Laurentian Bank is committed to serving its customers and fostering deep relationships with specialized groups. Laurentian Bank runs operations across Canada – primarily in Québec and Ontario – as well as in the United States and competes where it sees market opportunity and has an edge, while harnessing the power of partnerships and collaboration.

This role sits within Laurentian Bank.

Responsibilities

• Assess risk and develop and implement remediation strategies for the files under management.
• Diagnose complex problematic situations and intervene to implement the necessary corrective measures to reduce risk for the Bank.
• Analyze financial and legal documentation and ensure it aligns with established strategies, complies with existing authorizations, and that collateral is valid and enforceable.
• Authorize and/or obtain authorization, within delegated authority limits, for strategies and remediation plans, irregularities, annual reviews, and required amendments.
• Submit recommendations to higher authorization levels for files that exceed delegated authority.
• Monitor files under management to maintain their quality.
• Ensure proper monitoring of operating credits and other forms of financing, and oversee the daily operations of these accounts.
• Engage external professionals as required (e.g., lawyers, consultants, trustees, brokers).
• Maintain effective communications and negotiate agreement terms with various stakeholders.
• Occasionally guide clients to refinance with another financial institution in order to repay the Bank.
• Direct, when appropriate, the orderly liquidation of client assets.
• Perform duties in compliance with applicable legislation and the Bank’s policies, programs, and procedures.
• Prepare and submit, when required, claims to organizations that provided guarantees or loan insurance.
• Authorize and/or obtain authorization, within delegated authority limits, for appropriate levels of provisions and write-offs when required.
• Inform management and other stakeholders of the progress and evolution of files.
• Ensure the production of reports and statistics for the unit; review reports related to managed accounts to ensure accuracy and provide instructions for corrections when necessary.
• Formulate recommendations to improve work processes and operational efficiency.
• Act as an expert advisor to senior management on decisions requiring restructuring expertise, and support Commercial Banking Centers as needed.
• Manage major projects and mandates that may significantly impact profitability and efficiency.
• Maintain periodic contacts with senior levels of the Bank and optimize communications with clients and internal and external stakeholders involved in unit activities.
• Stay informed of market trends and legislative changes to support the evolution of practices and make recommendations to senior management when necessary.
• Perform any other related or general duties as requested by a superior or required within the scope of the role.

Qualifications

• University education in an appropriate field and six to 10 years of experience.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

We also use artificial intelligence (AI) tools during parts of our recruitment process to support fair and efficient hiring decisions.