Program Manager

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Program Manager in Retail Lending Solutions (RLS), you will be responsible for overseeing and delivering complex, cross‑functional programs that support the execution of FCT’s strategic initiatives. You will coordinate multiple related projects, align stakeholders, manage dependencies and risks, and ensure successful delivery of program outcomes that drive business value for lenders and brokers while aligning with FCT’s corporate strategy.

HERE’S HOW YOU’LL CONTRIBUTE:

• Lead and manage one or more strategic programs composed of multiple projects, ensuring alignment to business objectives, timelines, budgets, and outcomes.

• Own the end‑to‑end program lifecycle, from initiation and planning through execution, monitoring, and closure.

• Coordinate cross‑functional teams and internal stakeholders to drive delivery, manage interdependencies, and resolve issues that impact program success.

• Develop and maintain integrated program plans, roadmaps, communication strategies, and implementation plans.

• Monitor program progress, risks, issues, costs, and benefits, escalating and mitigating as required to ensure successful outcomes.

• Provide ongoing reporting on program status, milestones, and performance to leadership and key stakeholders.

• Support change management and adoption by collaborating on training plans, documentation, and stakeholder readiness activities.

• Conduct ongoing analysis related to delivery risks, financial impacts, and program benefits to assess value realization and inform decision‑making.

• Build and maintain strong relationships with internal teams and applicable customer or partner stakeholders to ensure effective collaboration and alignment.

HERE’S WHAT YOU’LL BRING:

• Proven experience in program management, project delivery, or related roles within complex, cross‑functional environments.

• 5+ years of experience managing large initiatives, programs, or portfolios of work.

• Strong understanding of program and project management methodologies (e.g. Agile, Lean, Waterfall, or hybrid approaches).

• Demonstrated ability to manage scope, timelines, budgets, risks, and stakeholder expectations across multiple concurrent initiatives.

• Excellent relationship management and influencing skills, with the ability to align diverse stakeholders around shared goals.

• Strong analytical and problem‑solving skills, with experience using data to inform decisions and track outcomes.

• Highly organized and self‑motivated, with the ability to work independently in a fast‑paced environment.

• Excellent communication skills, with the ability to clearly convey status, risks, and recommendations to all levels of the organization.

Total Direct Compensation:

$122,000 to $149,200

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

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By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.