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Paladin Security
Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ).Paladin Security • Labrador
Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ).

Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ).

Paladin Security • Labrador
29 days ago
Job type
  • Full-time
Job description

Overview

Job Skills / Requirements

Site Description

St. Clare’s Mercy Hospital is a major acute care hospital in St. John’s operated by Newfoundland and Labrador Health Services, providing essential services such as emergency care, surgery, and inpatient treatment. It is a fast-paced, high-traffic environment with patients, visitors, and staff on site 24/7. Security at this location focuses on maintaining a safe and controlled environment through monitoring access points, conducting regular patrols, responding to incidents, and supporting hospital staff with safety concerns. Officers must demonstrate strong communication, professionalism, and de-escalation skills while handling sensitive situations and ensuring patient confidentiality at all times.

Position Details:

Position: Full-Time Security Guard

Overtime: After 48 hours

Schedule: Continental Rotation

Schedule Example:

This position follows a continental rotation schedule with a combination of 8-hour and 12-hour shifts, including days, nights, weekends, and holidays.

Key Responsibilities:

  • Conduct regular patrols of hospital grounds, including parking areas, hallways, patient rooms, and entrances/exits.
  • Monitor surveillance cameras and alarm systems; report suspicious activity immediately.
  • Control access points, ensuring only authorized individuals enter restricted areas.
  • Respond to emergencies (medical, fire, security threats) and assist during crises and evacuations.
  • Provide customer service by assisting visitors, patients, and staff while ensuring policy compliance.
  • De-escalate conflicts and handle tense situations professionally.
  • Complete accurate daily reports, including incidents and security concerns.
  • Collaborate with hospital staff and law enforcement to maintain safety.
  • Enforce hospital policies, including visitor and patient protocols.

Prerequisites:

  • Clear Criminal Record and Vulnerable Sector Check
  • Valid First Aid & CPR Level C (CSA-approved)
  • Tuberculosis (TB) screening
  • Proof of full childhood/primary vaccinations
  • One adult dose of Tdap (age 18+)
  • Tdap booster required every 10 years
  • Valid Class 5 Driver’s License
  • English fluency (oral and written)
  • Previous experience in security, law enforcement, or related field preferred
  • Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certification required

Applicants without UOF/MOAB may enroll in Paladin’s UOF/MOAB training program prior to onboarding to meet position requirements.

Education Requirements (All)

High School Diploma

Certification Requirements (All)

First Aid and CPR - Level C Certification
Code of Conduct/Vulnerable Sector Check

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Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ). • Labrador

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