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Fuze HR
Regional General ManagerFuze HR • Nanaimo, BC, Canada
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Regional General Manager

Regional General Manager

Fuze HR • Nanaimo, BC, Canada
30+ days ago
Job type
  • Permanent
Job description
Are you a results-driven operational leader who thrives in complex, multi-site environments? Do you know how to inspire senior leaders, drive profitability, and elevate customer experience—without losing sight of people and culture?FuzeHR is partnering with a leading organization in the commercial transportation sector to recruit an exceptional Regional General Manager (RGM) on Vancouver Island, BC. This is a high-impact, highly autonomous executive role offering substantial earning potential, strategic influence, and long-term career growth. Ideal candidates will be based in or willing to relocate to Nanaimo, BC. What’s In It for You
  • Highly Lucrative Compensation:
    $230 – 260,000 annually
  • Generous, Performance-Based Bonus Plan
  • Relocation Assistance Available for the right candidate
  • Work–Life Balance: Generous vacation accrual
  • Financial Security: Employer-matched RRSP program
  • Comprehensive Benefits Package (Company-Paid): Extended medical, dental, and vision coverage Basic life insurance & disability coverage Employee wellness programs
This is a rare opportunity to step into a senior leadership role with both financial upside and lifestyle balance. The Opportunity As Regional General Manager, you will have full accountability for the performance, culture, and operational excellence of multiple branches. You’ll operate within a matrix organization, partnering closely with branch leaders to drive consistency, profitability, and an exceptional customer experience. You will be a strategic operator, a people-first leader, and a decisive change agent. What You’ll Lead & Deliver Business & Operational Leadership
  • Own the regional P&L, driving revenue growth, margin improvement, and operational efficiency across Sales, Parts, and Service.
  • Analyze and act on KPIs including revenue, profitability, customer satisfaction, and service efficiency.
  • Champion DTNA Elite Support Certification, guiding branches through certification and sustaining elite-level standards post-certification.
  • Ensure all locations meet or exceed OEM standards, COR certification, and regulatory requirements.
Strategic & Cross-Functional Leadership
  • Serve as a key member of the Canadian Leadership Team, contributing to national strategy and executing it regionally.
  • Balance competing priorities across lines of business while always acting in the best interest of the organization as a whole.
  • Lead regional marketing initiatives, brand presence, and community engagement efforts.
People, Culture & Talent Development
  • Build high-performing leadership teams through coaching, mentorship, and accountability.
  • Support recruitment, workforce planning, succession planning, and leadership development.
  • Foster a culture of collaboration, ownership, continuous improvement, and customer-first thinking.
Infrastructure & Continuous Improvement
  • Oversee capital expenditures, facility maintenance, and infrastructure projects, including new builds and branch expansions.
  • Implement best practices and lean operational principles to improve processes, safety, and service delivery.
  • Partner with third-party vendors and suppliers to ensure facilities meet operational and brand standards.
🎯 What Sets You Apart Technical & Business Expertise
  • 8+ years of senior leadership experience in a dealership, transportation, or industrial services environment.
  • Proven success leading multi-branch or multi-department operations within a matrix structure.
  • Deep operational knowledge across Sales, Service, and Parts.
  • Strong financial acumen with experience managing budgets, forecasts, and performance metrics.
  • Comfortable leveraging data and analytics to make informed, timely decisions.
  • Proficiency with Microsoft Office and dealership management systems (Procede/Excede, CDK, Karmak, or similar).
Leadership & Soft Skills That Matter
  • An exceptional communicator who can influence at all levels—from front-line leaders to senior executives.
  • A confident coach and mentor who develops leaders and builds trust quickly.
  • Change-driven and adaptable, with the ability to lead transformation without disrupting culture.
  • High emotional intelligence with a strong customer-centric mindset.
Additional Requirements
  • Valid Class 5 driver’s license (Class 1 or OEM experience is an asset).
  • Willingness to travel regularly to support assigned locations.
Why This Role? This is more than a regional leadership position—it’s an opportunity to shape strategy, elevate performance, and build a lasting legacy in a respected, growing organization. With executive-level compensation, relocation support, and a strong commitment to people and operational excellence, this role is designed for leaders who want both impact and reward.
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Regional General Manager • Nanaimo, BC, Canada

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