Job Summary
Reporting to the Manager, Zoning & Zoning Administrator, the Technician is the primary contact for customers seeking zoning information and application submission support. This role provides customer‑focused guidance on zoning requirements, application processes, and submission standards at customer service counters, through 311 requests, and across other inquiry channels. By delivering accurate front‑end advice and technical research, the position helps applicants understand expectations, prepare complete submissions, and avoid unnecessary delays.
The Technician reviews certificates of occupancy and preliminary zoning review materials to ensure applications meet minimum submission requirements. This role also supports internal service delivery by coordinating Examiner and Planner comments for Committee of Adjustment hearings and preparing research, correspondence, and supporting documentation for supervisor and manager review.
Duties and Responsibilities
Application In-take Screening
Customer Service
Business Support Services
Skills and Qualifications
Education
Experience
Knowledge & Technical Skills
Zoning Technician • Mississauga, ON, CA
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