Intermodal Dispatcher

Tasks

• Coordinate and plan intermodal movements (containers and trucks).
• Efficiently dispatch drivers according to operational needs and terminal schedules.
• Monitor inbound and outbound containers (tracking, deadlines, and status updates).
• Communicate with rail terminals, railway companies, and customers.
• Optimize equipment movements and reduce downtime.
• Schedule pickup and delivery appointments at terminals.
• Collaborate with internal teams (warehousing, billing, and operations).
• Manage unexpected issues related to rail delays or terminal constraints.
• Ensure deadlines and customer commitments are met.
• Maintain up-to-date tracking and dispatch systems.
• Perform all other related duties as required.
• If you are ready to take on new challenges, we want to meet you!

Advantages

• Competitive salary based on experience.
• Comprehensive benefits package (health, disability, and life insurance).
• Voluntary Retirement Savings Plan (VRSP).
• Employee Assistance Program (EAP).
• Stable schedule with flexibility.
• Paid time off.
• On-site parking.
• Structured and dynamic work environment.
• Collaborative and experienced team.

Job requirements

• Experience in transportation dispatching (intermodal experience is a major asset).
• Knowledge of CP and CN rail networks (an asset).
• Good understanding of transportation and trucking operations.
• Ability to manage multiple priorities simultaneously.
• Strong organizational and stress-management skills.
• Excellent communication skills with various stakeholders (customers, terminals, and drivers).
• French and English bilingualism required to communicate effectively with English-speaking customers and drivers (approximately 20% of the time).
• Comfortable using tracking systems and dispatch software.
• Knowledge of transportation and logistics (an asset).