Fulfillment Supervisor

Job Description

As an Operations Supervisor at Vention…

You’ll be at the heart of our fulfillment operations, ensuring our innovative hardware and industrial automation solutions reach our customers with speed and precision. You won’t just manage a shift; you’ll help shape a high-performing team and play a key role in scaling our logistics as we redefine industrial automation. You’ll collaborate with cross-functional partners to create a seamless operation, fostering a culture where safety, quality, and teamwork are the standard.

What You’ll Do

• Empower and lead your fulfillment team, fostering a collaborative environment across picking, packing, and receiving to hit our daily milestones.
• Optimize the flow of orders by monitoring performance in real-time and making smart, agile adjustments to labor and resources to keep us on track.
• Drive fulfillment excellence by ensuring every package meets our accuracy standards and arrives on time for shipping commitments.
• Coach and mentor team members on Lean practices and safety protocols, helping everyone on the floor grow their skills and work more effectively.
• Bridge the gap between teams and shifts by coordinating with other supervisors to ensure a smooth handoff and clear communication of wins and challenges.
• Problem-solve on the fly, tackling operational hurdles as they arise and identifying ways we can continuously improve our processes.

Qualifications

What You Bring to the Table

We’re looking for skills, intellect, and experiences that will help you succeed in this role but we also know that various profiles (not only the one described below) could be successful. If you’re excited about what you read and think you’d be a great fit, we encourage you to apply, even if you don’t meet every single qualification.

You’ll bring

• Proven leadership experience, with at least 5+ years spent guiding teams in a fast-paced warehouse, distribution, or manufacturing environment.
• A knack for organization and communication, allowing you to keep a complex operation running smoothly while keeping your team motivated and informed.
• Comfort in, high-growth setting, where you can adapt quickly to changing priorities and help your team stay focused on the goal.
• Familiarity with Warehouse Management Systems (WMS) or a strong ability to learn new digital tools quickly to track and report on team performance.
• A curiosity to learn, a collaborative mindset, and a drive to contribute to something meaningful.

Additional Information

What We Offer

• Career pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship program
• Professional development: Continuous training in performance management, inclusive leadership, leadership operating model, team building, and giving/receiving feedback
• Gender diversity & inclusion: Pay equity reviews, inclusive policies, and a Women’s Employee Resource Group offering networking, mentorship, and quarterly learning sessions.
• Hybrid work: Enjoy flexibility with our hybrid model, allowing you to work from home on select days.
• Community engagement: Two paid volunteering days per year to give back to causes you care about.
• Central location: Regular team gatherings and a collaborative office space in the heart of Montreal, surrounded by cafés and restaurants.
• Team events: All year round employee events including annual kick-off, employee summit, quarterly happy hours, and department events.
• Comprehensive benefits: A complete group benefits plan for you and your family that start day one.

What to Expect in Your Interview

• Initial Call
• Meet the Team
• Case or take-home interview
• Decision & Offer

We’re committed to making every step of the process inclusive and accessible. If you require accommodations at any stage, please let us know, we’ll ensure you have what you need to succeed.

Professional Growth & Development

Vention believes strongly in promotion from within. For this reason, we structured a comprehensive professional development program that elevate high-performing individuals who deeply understand the inner workings of Vention. This program encompasses:

• In-house coaching program with former industry executives working with small cohort of emerging leaders
• Quarterly management training on topics ranging from “Giving & Receiving Feedback, to Building high-performing teams, to "Developing your own Leadership model”
• Quarterly World-Class Speaker Series featuring industry leaders sharing their perspective and lessons learned as they build their function and business
• Dedicated professional development channels sponsored by the Executive team to foster continuous professional learning
• Book allocation program to further your knowledge in your domain of expertise or any business leadership topics

Diversity, Inclusion & Belonging at Vention

When you join Vention, you join a team of professionals with diverse experiences, backgrounds, and perspectives. Together, we’re building a workplace where everyone belongs, feels valued, and can achieve extraordinary results.

We celebrate differences in ideas, in experiences, and in people. Our initiatives in gender equity, career growth, and leadership development are designed to create real opportunities for everyone to thrive.

Vention’s culture

Vention is an uplifting environment for high achievers. Thinking that Vention’s culture would keep you energized? See our full culture guide here.