Position Description:
CGI is seeking Application Support / Application Stewards to support and sustain critical business applications within a managed services environment for a large-scale Oil & Gas operation. This role is accountable for ensuring application stability, supporting production continuity, and driving incremental improvements aligned to business priorities. The successful candidate will support and enhance existing business applications while also contributing to the development of new digital solutions using technologies such as .NET, React, Python, R, and Microsoft Power Platform.
Your future duties and responsibilities:
• Provide ongoing application support for business-critical systems, ensuring high availability and performance
• Act as the application steward, maintaining deep understanding of system functionality, dependencies, and business usage
• Manage and resolve incidents, service requests, and problem records in alignment with SLAs
• Perform root cause analysis and implement preventative measures to reduce recurring issues
• Support minor enhancements and configuration changes within controlled release processes
• Collaborate with cross-functional teams to ensure end-to-end service continuity
• Maintain accurate documentation, runbooks, and knowledge artifacts
• Contribute to service improvement initiatives focused on reliability and efficiency
Required qualifications to be successful in this role:
• Experience supporting applications in managed services or production support environment
• Working knowledge of ITIL-based service management practices
• Ability to troubleshoot across application, data, and integration layers
• Strong communication skills in a multi-stakeholder environment
• Hands-on experience or working knowledge of .NET, React, Python, R, and Microsoft Power Platform
Preferred Qualifications
• Experience supporting applications within Oil & Gas operations, particularly upstream or production-focused systems
• Familiarity with systems supporting well operations, production reporting, or field data capture
• Exposure to integrated environments spanning ERP, operational systems, and data platforms
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,.00–$,.00. This role is a future opportunity.
#LI - OA1
Skills:
Application Support / Application Steward • St. John's, Canada
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