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Muskokawindowanddoor
Post-Sale Service CoordinatorMuskokawindowanddoor • CA
Post-Sale Service Coordinator

Post-Sale Service Coordinator

Muskokawindowanddoor • CA
30+ days ago
Job type
  • Full-time
Job description
Act as a pivotal link between customers, technicians, and sales as a Post-Sale Service Coordinator. Manage service requests and warranty claims to drive customer satisfaction and operational efficiency. In this role, you will oversee the scheduling and dispatching of technicians, ensuring optimal routes and communication with clients. Responsibilities also include managing orders for necessary parts and maintaining a meticulous approach to service documentation. Experience in customer service, particularly in home improvement, is critical to success in this position. Key Responsibilities: • Supervise daily technician schedules and routing • Provide clear communication for customer inquiries • Handle parts orders and inventory management • Review completed work for billing accuracy • Manage warranty claims and ensure compliance Requirements: • 1–3 years in coordination or customer service • Familiarity with relevant products and services • Proficient in Microsoft Office and CRM systems • Strong organizational and multitasking abilities • Knowledge of construction industry regulations Leverage your coordination skills to enhance customer interactions and ensure seamless service operations throughout the post-sale process. #J-18808-Ljbffr
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Post-Sale Service Coordinator • CA

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