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Azure Support & DevOps Specialistfreelance.ca • Montreal, Canada
Azure Support & DevOps Specialist

Azure Support & DevOps Specialist

freelance.ca • Montreal, Canada
30+ days ago
Salary
CA$85,000.00 yearly
Job type
  • Full-time
Job description
*French description will followJob Opening: Azure Support & DevOps SpecialistLocation: MontrealWork model: Hybrid (3 days per week in-office), 40 hours per weekStart date: As soon as possibleSalary: Up to $85,000 depending on experienceThis role is ideal if you enjoy solving complex production issues, working hands‑on with Azure environments, and having real ownership of production reliability.Your mission (should you choose to accept it!)As an Azure Support & DevOps Specialist, you will play a key role between Development, Infrastructure, and business stakeholders.You will operate in a Level 3 Production Support capacity while also driving automation, observability, and platform improvements, with a strong SRE mindset.Your day‑to‑day responsibilities
  • Ensure stability, availability, and uptime of production systems
  • Split time between production support (≈50%) and projects / improvements (≈50%)
  • Lead and coordinate critical incident management
  • Troubleshoot complex issues across applications, infrastructure, and databases
  • Improve observability, scalability, and resilience of platforms
  • Implement automation to reduce risk and manual intervention
  • Collaborate closely with Development, Infrastructure, and business teams
  • Read, debug, and enhance existing Java and Python codebases
About you
  • 5+ years of IT experience, including 2+ years in Level 3 Production Support
  • Strong experience supporting Azure‑based applications in production
  • Comfortable with Java applications (support, debugging, understanding code)
  • Able to read, debug, and improve Python code (beyond basic scripting)
  • Strong distributed systems troubleshooting skills
  • Experience in enterprise or regulated environments
  • Comfortable with on‑call rotations and production responsibility
  • Calm, structured, and effective under pressure
  • Able to clearly translate technical issues to business stakeholders
  • Willing to work onsite regularly in Montreal
Working conditions
  • Rotational schedule (e.g. 9 a.m.–6 p.m. or 12 p.m.–9 p.m.), planned in advance
  • Participation in on‑call rotation, including occasional weekends
  • Role with real production ownership and accountability
Benefits :
  • Up to 4 weeks of vacation + 5 personal days
  • Comprehensive group insurance plan (telemedicine & Employee Assistance Program included)
  • Public transit reimbursement
  • Mobile phone plan reimbursement
  • Reimbursement of professional association fees (e.g. OIQ)
  • Annual allowance for sports / physical activities
  • Allowance for IT equipment
  • Competitive referral program
  • Social activities (5@7, team‑building events…)
Ce que nous allons accomplir ensemble :Vous rejoindrez une équipe d’opérations technologiques au cœur de systèmes critiques, à fort impact business. Votre rôle : assurer la stabilité, la résilience et la performance de plateformes cloud et hybrides, tout en contribuant activement à leur amélioration continue.C’est une opportunité idéale si vous aimez résoudre des incidents complexes, travailler sur des environnements Azure à grande échelle, et avoir une vraie responsabilité en production.Votre mission (si vous l’acceptez !) :En tant qu’Azure Support & DevOps Specialist, vous serez un acteur clé entre les équipes de développement, d’infrastructure et les parties prenantes métier. Vous interviendrez à la fois en support de production niveau 3 et sur des initiatives d’amélioration et d’automatisation, avec une forte culture SRE.Votre quotidien sera rythmé par :
  • Garantir la stabilité et la disponibilité des systèmes en production
  • Répartir votre temps entre support production (≈50 %) et améliorations / projets (≈50 %)
  • Gérer et coordonner des incidents critiques dans des environnements distribués
  • Diagnostiquer des problématiques complexes (application, infrastructure, bases de données)
  • Améliorer l’observabilité, la résilience et la scalabilité des plateformes
  • Mettre en place de l’automatisation pour réduire les risques et les interventions manuelles
  • Collaborer étroitement avec les équipes Dev, Infra et métiers
  • Lire, comprendre et améliorer des bases de code Java et Python
Votre future équipe :Vous évoluerez dans une équipe d’Operations / Production Management qui agit comme tampon stratégique entre le développement et le support, avec une forte culture de fiabilité, ownership et amélioration continue.Votre Stack de jeu :
  • Cloud : Microsoft Azure (environnements hybrides on‑prem + cloud)
  • Observabilité / SRE : Prometheus, Grafana, Azure Monitor, Datadog
  • Langages : Java, Python
  • Plateforme & outils (atout) : AKS, Azure Web Apps, Azure Spring Apps
  • Messaging : Kafka, Azure Service Bus
  • DevOps / Infra : Terraform, GitHub
  • Monitoring : logs, métriques, événements, SLIs / SLOs
Vous :
  • 5+ ans d’expérience en TI, dont 2+ ans en gestion de production niveau 3
  • Solide expérience en support applicatif sur Azure en environnement de production
  • À l’aise avec des applications Java (support, débogage, compréhension du code)
  • Capable de lire et améliorer du Python (au‑delà de simples scripts)
  • Excellente capacité de troubleshooting sur des systèmes distribués
  • Habitué aux environnements entreprise / réglementés
  • Confortable avec un horaire en rotation (on‑call, fins de semaine occasionnelles)
  • Capable de rester calme et structuré sous pression
  • À l’aise pour expliquer des enjeux techniques à des interlocuteurs non techniques
  • Présence régulière au bureau à Montréal
Conditions de travail :
  • Horaire variable selon la rotation (ex. 9h‑18h ou 12h‑21h), planifié à l’avance
  • Participation à un on‑call rotationnel
  • Rôle avec vraie responsabilité en production
Les avantages :
  • Jusqu’à 4 semaines de congés + 5 jours mobiles
  • Régime d’assurances collectives complet (télémédecine & PAE inclus)
  • Remboursement du transport en commun
  • Remboursement du forfait téléphone cellulaire
  • Remboursement des frais d’adhésion à un ordre professionnel (ex. OIQ)
  • Allocation annuelle pour sport / activités physiques
  • Allocation pour matériel informatique
  • Programme de cooptation attractif
  • Activités sociales (5@7, team buildings…)
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Azure Support & DevOps Specialist • Montreal, Canada

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