Inside Sales - Talent Pool - Brantford

Looking for a fresh challenge where you can take true ownership of your work and grow alongside a tight-knit team? We are partnering with a leading North American distributor in the specialized parts and trailer industry to find a dynamic Inside Sales Representative for their Brantford branch.

If you love the fast pace of distribution and have a natural talent for building relationships, problem-solving, and driving sales growth, this is your next career move. You will not be limited to a single account; instead, you will have the opportunity to manage and expand a diverse portfolio of clients.

Advantages
The Perks & Compensation
- Base Salary: $50,000 to $60,000 annually, commensurate with your skills and experience.
- Consistent Schedule: Monday to Friday, 8:00 AM – 5:00 PM with a full 1-hour lunch break.
- Health & Wellness: After 3 months, gain access to a comprehensive group benefits plan (medical, dental, vision, and travel) with 75% of the premiums paid by the employer.
- Retirement Savings: Secure your future with an RRSP matching program of up to 4% after 3 months of employment.
- Paid Time Off: 2 weeks of starting vacation, with the possibility to negotiate up to 3 weeks.
- Workplace Extras: Enjoy free on-site parking , a comfortable business-casual dress code , and tangible pathways for career advancement into outside sales or operations.

Responsibilities
What You Will Do Everyday
- Drive the Order Cycle: Act as the primary, reliable point of contact for B2B clients, seamlessly guiding them from initial inquiry through to final delivery.
- System Management: Accurately enter and process high-volume incoming orders using the Microsoft Dynamics 365 (D365) ERP system.
- Consult & Upsell: Actively listen to customer needs and leverage your product knowledge to recommend complementary items, upgrades, and technical solutions.
- Rapid Problem Solving: Tackle customer inquiries, warranty claims, and return requests head-on, aiming for resolutions within a 24-hour window.
- Proactive Outreach: Make scheduled weekly outbound calls to existing clients to coordinate deliveries and spotlight new featured promotions.
- Team Collaboration: Work closely in an easy-going but fast-paced environment alongside a 15-person team that includes warehouse staff, billing, and management.

Qualifications
What You Bring to the Table
- Experience: A minimum of 2 years of solid, hands-on experience in sales and customer service.
- Independence & Drive: The ability to thrive autonomously, take initiative, and build your own efficient workflows with minimal hand-holding.
- Tech-Savviness: Strong overall computer skills. Previous experience with Microsoft 365 or D365 is a massive advantage.
- Communication: Exceptional English proficiency (both verbal and written) to clearly articulate information to clients and colleagues.
- Niche Knowledge: A background or interest in trailer parts, RVs, wheels, or general industrial distribution is highly preferred.
- Clearance: Must be able to successfully pass a mandatory criminal background check.

Summary
Ready to apply?

Please submit your resume to our hiring team by applying directly to be considered for this exciting opportunity.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.