Senior Manager, Salesforce Solution Architect

Description

& SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

As a Solution Architect,you'llown the end-to-end technical vision for multi-cloud Salesforce implementations — frominitialdiscovery through design, build, and post-launch optimization.You'lllead delivery teams, mentor the next generation of Salesforce consultants, and serve as a trusted advisor to C-suite stakeholders.You'llalso play a key role in growing the practice by leading pursuits, developing proposals, and building lasting client relationships.

This role demands equalpartstechnical depth and consulting leadership.You'llbe hands-on in architecture decisions, actively engaged in solution design sessions, and accountable for the quality and scalability of what we deliver. Ifyou'repursuing your CTA or alreadyholdone, this is the platform toleverageit.

Meaningful work you’ll be part of

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Own the technical design authority for enterprise Salesforce engagements — defining org strategy, data architecture, integration patterns, and security models from discovery through go-live

• Lead solution architecture across Sales, Service, Experience, Data, Marketing, and Industry Clouds, ensuring designs are scalable, maintainable, and aligned with Salesforce Well-Architected principles

• Conduct detailed solution design sessions with clients: gathering requirements, mapping business processes to platform capabilities,identifyinggaps, and producing technical design documents

• Design and govern integration architecture: REST/SOAP APIs, middleware (MuleSoft, Boomi), Platform Events, Change Data Capture, and enterprise data migration strategies

• Establish and enforce DevOps standards for engagement teams: CI/CD pipelines (GitHub Actions, Copado, Gearset), branching strategies, code review processes, and deployment governance

• Lead and mentor a team of 5–15 consultants (developers, configurators, and analysts) — providing technical coaching, conducting architecture reviews, and supporting career development

• Serve as the escalation point for complex technical challenges: governor limit issues, large data volume strategies, performance optimization, and cross-cloud dependency management

• Present architecture recommendations to executive stakeholders — translating complex technical trade-offs into business outcomes through clear communication, workshops, and review boards

• Drive business development: respond to RFPs, deliver pre-sales solution presentations, scope and estimate engagements, develop proposals and SOWs, and build executive relationships

• Conduct architecture assessments and health checks for prospective and existing clients —identifyingtechnical debt, scalability risks, security gaps, and optimization opportunities

• Define and improve PwC's Salesforce deliverymethodology, reference architectures, estimation models, and reusable accelerators based on lessons learned across engagements

Experiences and skillsyou’lluse to solve

• Own the technical design authority for enterprise Salesforce engagements — defining org strategy, data architecture, integration patterns, and security models from discovery through go-live

• Lead solution architecture across Sales, Service, Experience, Data, Marketing, and Industry Clouds, ensuring designs are scalable, maintainable, and aligned with Salesforce Well-Architected principles

• Conduct detailed solution design sessions with clients: gathering requirements, mapping business processes to platform capabilities,identifyinggaps, and producing technical design documents

• Design and govern integration architecture: REST/SOAP APIs, middleware (MuleSoft, Boomi), Platform Events, Change Data Capture, and enterprise data migration strategies

• Establish and enforce DevOps standards for engagement teams: CI/CD pipelines (GitHub Actions, Copado, Gearset), branching strategies, code review processes, and deployment governance

• Lead and mentor a team of 5–15 consultants (developers, configurators, and analysts) — providing technical coaching, conducting architecture reviews, and supporting career development

• Serve as the escalation point for complex technical challenges: governor limit issues, large data volume strategies, performance optimization, and cross-cloud dependency management

• Present architecture recommendations to executive stakeholders — translating complex technical trade-offs into business outcomes through clear communication, workshops, and review boards

• Drive business development: respond to RFPs, deliver pre-sales solution presentations, scope and estimate engagements, develop proposals and SOWs, and build executive relationships

• Conduct architecture assessments and health checks for prospective and existing clients —identifyingtechnical debt, scalability risks, security gaps, and optimization opportunities

• Define and improve PwC's Salesforce deliverymethodology, reference architectures, estimation models, and reusable accelerators based on lessons learned across engagements

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $168,000 - $218,000. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Ce poste nouvellement créé reflète notre engagement à prospérer et à offrir une valeur distinctive à nos clients et à nos parties prenantes.

L’échelle salariale pour ce poste oscille entre 168 000 $ et 218 000 $. L’échelle salariale affichée représente les montants prévus pour les bureaux de PwC dans les grands centres urbains. Compte tenu de notre approche de recrutement à l’échelle nationale, les fourchettes de salaires peuvent varier pour les postes à pourvoir dans d’autres villes. Chez PwC Canada, le salaire de base est déterminé par vos compétences, votre expérience, vos qualifications et votre lieu de travail. En plus du salaire de base, les employés admissibles peuvent bénéficier des programmes de prime à la performance variable, conçus pour les récompenser de leurs réalisations individuelles et des réalisations de l’ensemble du cabinet. Nous nous engageons à offrir une rémunération concurrentielle et à respecter toutes les lois pertinentes en matière de transparence salariale. Au cours du processus d’embauche, notre équipe Acquisition de talents vous fournira des détails sur notre programme complet de rémunération globale.

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy ().Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels ().