Area Business Partern, Human Resources, Store Operations (South shore of Montreal) - 12 months

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Montreal South Shore

Your Role:

• Partners with operational leaders (District Manager & Store Management) to ensure strategic plans & operational decisions drive business results, optimize customer service and align with company values.
• Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions.
• Understands the general business conditions that affect the industry, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view.
• Serves as an advocate for business leaders and managers.
• When in store/field, partners with site leadership to engage and coach associates on the floor to promote a customer service culture
• Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area)
• Provides input to HR COE’s (Centers of Excellence) regarding specific functional strategies, programs, and practices to ensure that they meet business needs.
  

Key Responsibilities

Succession

• Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e. exposure events, project assignments, coaching, etc.
• Participates in the needs analysis for people leaders to ensure consistent quality of leadership within the market and region. Organizing the market to promote effective succession, and development of key talent.

Coaching & Change Management

• Promotes high-performance from Store Manager and Assistant Store Managers through coaching, constructive and honest regular feedback, and the annual performance evaluation process
• Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders
• As a member of the district leadership team, encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives.
• Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs.
• Coach leaders on change management strategies and resistance management techniques in accordance with the RONA’s change management methodology
• Identifies where inconsistent communications or messaging may appear unclear and ensure expected results.

Associate Relations

• Investigate & manage associate complaints
• Support Litigations that may arise as a result of terminations
• Presence management (Attendance)
• Promotions, demotions & terminations in alignment with legal statutes and policies
• Writing disciplinary letters in collaboration with the manager.
• Assists with, reviews and approves all corrective action reports and performance improvement plan documents.

Other important tasks

• Performance evaluation support with Store Management & District Manager
• Manage communications around salary increases + bonus payments
• Recruitment needs assessment for Store Managers and Assistant Store Managers
• Support & follow up on training with Store Management & District Manager
• Other related tasks as assigned.

Requirements

• The ideal candidate will have a proven track record as a Human Resources Generalist with a strong background in handling basic and complex Employee Relations situations
• A minimum of five years of progressive Human Resources experience, with at least 2 years of experience in a “HR Generalist” capacity
• Experience in a multi-unit retail environment is an asset
• A bachelor’s degree in industrial relations, business administration, or human resources management is preferred
• Excellent communication & interpersonal skills, and the ability to adapt/react quickly in a dynamic business environment
• The ability to build relationships of trust, influence, and create alignment across multiple areas with sometimes conflicting needs
• Show judgment, initiative, and discretion,
• Be customer oriented, solution oriented, and have a strong bias towards action
• Strong analytical skills leading to problem solving,

By joining the RONA family, you’ll enjoy many benefits, such as:

• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Electric car charging stations
• A fitness centre, sports activities, and showers
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that’s involved in the community
• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.