Program Analyst - C$94,400 - C$118,000 A Year

The Program Analyst contributes to the effective business operations of the System Control Centre (SCC) team. Reporting to the Supervisor, System Control Centre, this role will participate in data gathering, analysis, and reporting for distribution performance and outage management systems. This role involves the development of processes, databases, procedures, reports, and tools, ensuring governance and compliance in the delivery of SCC products and services. DUTIES AND RESPONSIBILITIES Analysis and Reporting: Conduct gap and trend analysis for various projects/programs. Prepare comprehensive reports on project/program status and outcomes. Identify and analyze gaps and trends, determining root causes, and proposing solutions. Data Management: Gather, organize, and validate data, ensuring accuracy in reporting through data analysis. Performance Tracking: Contribute to KPI development and actively track divisional performance against established KPIs. Process Improvement: Lead and participate in process improvement initiatives, including process mapping for continuous improvement. Stakeholder Coordination: Liaise with internal and external stakeholders, ensuring successful project coordination and execution. Tools Development: Create, enhance, and maintain reporting applications, forms, and customized databases for efficient data management. Quality Assurance: Perform periodic analysis and monitoring of operations data to meet quality assurance standards. Strategic Support: Participate in initiatives supporting the overall business strategy of the division. WHAT YOU NEED TO BE SUCCESSFUL Proficient in Microsoft Office Applications (Word, Excel, Outlook, etc.), computer (PC) literacy, and a working knowledge of Computer Assisted Design (CAD) systems. Possesses character, attitude and leadership skills desirable for supervision. Excellent organizational, problem-solving, project management and interpersonal skills. Excellent verbal and written communication skills with a strong commitment to team building and maintaining effective working relationships with others. Proven ability to manage projects. MINIMUM REQUIREMENTS Post-secondary degree in Engineering or related field. 3-5 years of experience in data analysis, gap analysis, and reporting. 3-5 years of experience in business process redesign, analysis, and development of new initiatives. 2 or more years of experience in local electricity distribution or a construction environment. Class G license. Project/program management experience preferred. Project Management Professional (PMP) designation is an asset. Excellent verbal and written communication skills. Excellent analytical skills. Highly proficient in Microsoft Office applications, including advanced knowledge in MS Excel, MS Project, MS Access, and MS Word. Ability to develop statistical tracking methodologies. Experience with process mapping, procedure writing, and knowledge of programming languages (VBA, SQL, Python) is an asset. Business and strategic thinking acumen. Ability to exercise independent judgment and perform duties with minimal supervision. Compensation Package: $94,400.00 - $118,000.00 CAD annually + Competitive Bonus + Benefits + OMERS Pension Plan The above range reflects the reasonable estimate for the position at the time of posting. Within the range, hiring compensation will be determined based on relevant qualifications, experience, skillset, education/ training, and other organizational needs. Note: This posting is for a new role. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation please email us at and we will work to meet your needs. #J-18808-Ljbffr