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Customer Service AssistantHRS Talent Solutions • Kelowna, British Columbia, Canada
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Customer Service Assistant

Customer Service Assistant

HRS Talent Solutions • Kelowna, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role

About the Role

We are currently hiring for a Customer Service Assistant position for individuals who are professional dependable and able to support day-to-day customer service activity through strong communication organization and follow-through. This role is well suited to someone who can help maintain a positive customer experience respond to routine inquiries and support service-related tasks in a professional office environment.

The position includes a combination of customer communication service coordination record updates issue tracking internal follow-up and general support for customer service workflows. The right candidate will be comfortable helping customers maintaining accurate information and supporting a team through consistent and organized daily service tasks.

This is a strong opportunity for applicants who want to build experience in customer support service coordination and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability professionalism and strong overall performance.

Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues follow-up items and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents updates and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional responsive and service-focused work environment

Requirements

  • Reliable transportation to and from the workplace if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately

Preferred Skills

  • Previous experience in customer service office support administration or front-line client support is an asset
  • Comfortable using email spreadsheets documents and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented dependable and service-focused approach to daily work

Compensation and Growth

This position offers a competitive starting wage based on experience qualifications and overall fit. There is also room for growth over time for candidates who show strong performance reliability and the ability to take on additional responsibilities.

Apply

If you are interested in a Customer Service Assistant position and can provide professional organized and dependable support in a customer-focused environment we encourage you to apply.


Employment Type : Full Time
Experience: years
Vacancy: 1
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Customer Service Assistant • Kelowna, British Columbia, Canada

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