Business Operations Manager

Job Description

As a Business Operations Manager at Vention…

Your role is to lead several aspects of Vention’s core infrastructure, and provide support to important strategic initiatives. Reporting to the Director of Business Operations, you will manage & develop our physical infrastructure, support the development of our digital toolbox and lead the resolution of a variety of business challenges.

What You’ll Do

Business analytics & operations

• Partner with senior leadership and functional leaders across Vention to identify business challenges, drive improvement cross-functionally
• Conduct thorough quantitative and qualitative analysis to identify root causes of complex business problems, across a range of topics: Order lead-time improvement, Invoicing & payment workflows, Logistic services productisation, etc.
• Lead end-to-end project execution, from planning and analysis to project management to solution delivery and implementation
• Find opportunities to improve/automate internal processes and lead implementation of these changes

Global Real Estate & Facilities Management

• Lead real estate planning for office and distribution facilities in Canada, the US and Germany
• Plan & manage facility upgrade projects (repairs, renovations, new build)
• Own day-to-day facilities management & physical security in collaboration with office coordinators/managers
• Lead vendor selection & procurement for all goods and services needed to run the facilities

Software Procurement & Management

• Lead cost rationalization initiatives on a periodic basis to ensure the right-size & proper utilization of our current infrastructure
• Monitor renewal deadlines and support departmental planning & evaluation
• Partner with function leaders & technical experts to select, acquire and implement the right software tools
• Lead vendor negotiations for new tools and renewals
• Manage the attribution of licenses in collaboration with the IT team

Qualifications

What You Bring to the Table

We’re looking for skills, intellect, and experiences that will help you succeed in this role but we also know that various profiles (not only the one described below) could be successful. If you’re excited about what you read and think you’d be a great fit, we encourage you to apply, even if you don’t meet every single qualification.

You’ll bring:

• 3+ years in a high-growth or startup environment, in a project management, analytics or management consulting
• High intellectual horsepower, with ability to decompose problems, frame avenues to investigate, explore competing point of views, and advise leadership on various paths forward
• Best-in-class data analytics skill, with demonstrated ability to structure datasets, run complex analyses, leverage AI tools and summarize insights
• Self-starter with a distinctive work ethic, and deep passion for seeking the best business solutions
• High emotional IQ, with ability to navigate across functions and seniority levels
• Strong project management and organizational abilities, capable of driving several initiatives in parallel
• Strong communication skills, mastering synthesis and top-down communication.
• Strong fit with the Vention values, including passion for execution, resourcefulness, and humility

Additional Information

What We Offer

• Career pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship program
• Professional development: Continuous training in performance management, inclusive leadership, leadership operating model, team building, and giving/receiving feedback
• Gender diversity & inclusion: Pay equity reviews, inclusive policies, and a Women’s Employee Resource Group offering networking, mentorship, and quarterly learning sessions.
• Hybrid work: Enjoy flexibility with our hybrid model, allowing you to work from home on select days.
• Community engagement: Two paid volunteering days per year to give back to causes you care about.
• Central location: Regular team gatherings and a collaborative office space in the heart of Montreal, surrounded by cafés and restaurants.
• Team events: All year round employee events including annual kick-off, employee summit, quarterly happy hours, and department events.
• Comprehensive benefits: A complete group benefits plan for you and your family that start day one.
• Top-up and benefits for new parents: Additional financial support and resources to support employees during their transition to parenthood.

What to Expect in Your Interview

• Initial Call
• Meet the Team
• Case or take-home interview
• Decision & Offer

We’re committed to making every step of the process inclusive and accessible. If you require accommodations at any stage, please let us know, we’ll ensure you have what you need to succeed.

Professional Growth & Development

Vention believes strongly in promotion from within. For this reason, we structured a comprehensive professional development program that elevate high-performing individuals who deeply understand the inner workings of Vention. This program encompasses:

• In-house coaching program with former industry executives working with small cohort of emerging leaders
• Quarterly management training on topics ranging from “Giving & Receiving Feedback, to Building high-performing teams, to "Developing your own Leadership model”
• Quarterly World-Class Speaker Series featuring industry leaders sharing their perspective and lessons learned as they build their function and business
• Dedicated professional development channels sponsored by the Executive team to foster continuous professional learning
• Book allocation program to further your knowledge in your domain of expertise or any business leadership topics

Diversity, Inclusion & Belonging at Vention

When you join Vention, you join a team of professionals with diverse experiences, backgrounds, and perspectives. Together, we’re building a workplace where everyone belongs, feels valued, and can achieve extraordinary results.

We celebrate differences in ideas, in experiences, and in people. Our initiatives in gender equity, career growth, and leadership development are designed to create real opportunities for everyone to thrive.

Vention’s culture

Vention is an uplifting environment for high achievers. Thinking that Vention’s culture would keep you energized? See our full culture guide .