Branch Operations Manager

Job Description

What is the opportunity?

The Branch Operations Manager is a pivotal talent leader who shapes the foundation of branch excellence. As a critical bridge between leadership and high-performing teams, this role directly influences culture, retention, and team capability. This position requires someone who sees staffing and talent development not as tasks, but as strategic priorities that drive business success.

Join the RBC Dominion Securities Management team in Oakville and take on a leadership role that makes a tangible difference. As Branch Operations Manager, you'll be the have an important role in supporting the Branch Management Team and Advisor teams while building a talent-focused, compliant, and efficient operation.

What will you do?

• Champion Talent & Development — Partner with leadership to identify, onboard, and train exceptional support staff; design and coordinate training programs that elevate team capability
• Drive Recruitment Excellence — Collaborate with HR to source, interview, and hire the right talent; build a pipeline of skilled, motivated team members
• Implement Operational Vision — Execute the Branch Manager’s strategy by ensuring the branch runs efficiently, compliantly, and collaboratively
• Manage Daily Operations — Oversee transaction approvals, account openings, documentation verification, and internal controls
• Own Technology & Process — Provide system access, troubleshooting, and training to empower your team
• Ensure Compliance — Maintain regulatory and internal control standards with precision and accountability

What You Need to Succeed?

Must-Have:

• Canadian Investment Regulatory Exam (CIRE), or equivalent CIRO licensing
• Meticulous attention to detail and exceptional time management
• Superior written and verbal communication skills
• A genuine commitment to developing people and fostering a positive, inclusive workplace culture
• Initiative and problem-solving mindset

Nice-to-Have:

• RBC Dominion Securities systems and procedures knowledge
• Securities industry experience
• Demonstrated success in talent recruitment or team development

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• An opportunity to make a difference and have a lasting impact on the lives of others

• The chance to work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

Job Skills

Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller Operations

Additional Job Details

Address:

435 NORTH SERVICE RD W:OAKVILLE

City:

Oakville

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-20

Application Deadline:

2026-06-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$65,000.00 - $85,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.