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Swissport International AG
OCC Coordinator Ramp Services - non-unionized YYZSwissport International AG • Mississauga, Ontario, Canada
OCC Coordinator Ramp Services - non-unionized YYZ

OCC Coordinator Ramp Services - non-unionized YYZ

Swissport International AG • Mississauga, Ontario, Canada
10 days ago
Job type
  • Full-time
Job description

Job Title: Ramp Resources/Manpower Planner

Department: Resource & Commercial Planning

Classification: Full-Time

SUMMARY

The Resource Planner will join a centralized team of planners, dedicated to manpower utilization and optimization at all.

Job Responsibilities

  • Forecast, plan, create, and implement the schedule, including controlling the bid, for the Ramp department.
  • Must apply all airline scheduling requirements to the scheduling needs of the department.
  • Clear and acknowledge all timecard exceptions for payroll processing.
  • Communicate to all levels of staff any changes to the flight schedules.
  • Prepare the daily rosters.
  • Assist with the staffing coverage, calls for overtime, etc.
  • Attend and address all communications (telephone calls, email, SITA, fax messages) necessary.
  • Maintain good relationships with employees, co-workers, customers, and airline authorities.
  • Maintain and observe confidentiality with respect to employee records.
  • Familiar with WSIB rules about injury at the work site, along with Swissport reporting requirements.
  • Assisting with capturing revenue by accurately completing the Daily Flight Logs
  • Must have control over the staffing hours required for service.
  • Other duties as assigned.

Qualifications & Competencies

  • Staff planning/allocation experience required.
  • Must possess strong organizational skills and the ability to multitask.
  • Effective communication skills (verbal and written)
  • Internal and external customer relations skills
  • Knowledge of Passenger Service Operation and a strong understanding of the Collective Bargaining agreement
  • Eligible to work in Canada with an open, valid work permit.
  • Must obtain and maintain a valid unrestricted Transport Canada Security Clearance
  • Flexible work schedule including evenings, weekends, and holidays.
  • Ability to operate in a fast-paced environment, while maintaining accuracy and diplomacy
  • Available and flexible to work various shifts (day, evening, weekend, and holidays) according to operational requirements.
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OCC Coordinator Ramp Services - non-unionized YYZ • Mississauga, Ontario, Canada

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