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RECRUITMENT PARTNERS INC.
Managed Services Client PartnerRECRUITMENT PARTNERS INC. • Edmonton, AB
Managed Services Client Partner

Managed Services Client Partner

RECRUITMENT PARTNERS INC. • Edmonton, AB
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
Managed Services Client Partner

Our client is seeking a Managed Services Client Partner to serve as the primary relationship manager for a portfolio of managed services clients. This role focuses on building trusted partnerships, coordinating service delivery, and ensuring client needs are clearly understood and consistently met within a technology‑enabled environment. The ideal candidate will bring a strong interest in technology, excellent organizational skills, and a client‑first mindset.

Your success will be defined by your ability to:
  • Build and maintain long‑term, trusted relationships with client organizations
  • Act as the primary point of contact for managed services clients
  • Coordinate and track account activity to ensure commitments are delivered as promised
  • Maintain accurate documentation, records, and account details
  • Facilitate clear, timely communication between clients and internal technical teams
  • Provide oversight of daily account operations to ensure service expectations are met
  • Translate technical information into business‑focused language and recommendations
  • Follow established client management processes to ensure consistency and accountability
  • Represent the organization with professionalism, integrity, and enthusiasm
  • Balance direct client engagement with internal coordination and follow‑up
Your strengths include:
  • 2+ years of experience in account management, client services, or customer success roles
  • Strong organizational and time‑management skills with attention to detail
  • Ability to manage multiple client relationships simultaneously
  • Comfort working in a technology‑driven or technical services environment
  • Strong written and verbal communication skills
  • Ability to build rapport and trust with clients and internal teams
  • Problem‑solving mindset and ability to navigate complex situations calmly
  • Interest in technology and a willingness to continuously learn
  • Ability to work in a hybrid environment with on‑site presence as required
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Managed Services Client Partner • Edmonton, AB

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