Talent.com
McDonald's
Guest Experience LeaderMcDonald's • St.-Jerome, Quebec, Canada
Guest Experience Leader

Guest Experience Leader

McDonald's • St.-Jerome, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description
Guest Experience Leader

We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:
  • Access to education and skills development opportunities that take you further
  • A total rewards package that includes discounts, incentives, and recognition perks
  • Flexible schedule that suits your needs
  • A safe, respectful and inclusive workplace
  • Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:
  • Showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them.
  • Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
  • Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
  • Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
  • Making McDonald's about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.

You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone's day. It's genuine, and it's at your core. You're a people person through and through. Making someone's day better, makes your day better.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Create a job alert for this search

Guest Experience Leader • St.-Jerome, Quebec, Canada

Similar jobs

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSainte-Adele, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupSaint-Jerome
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Non-assigne Directeur de magasin/Unassigned General Manager - Montreal Premium

GapMirabel, QC, CA
Full-time

Gap représente depuis toujours le style américain optimiste.Notre histoire débute par Doris et Don Fisher qui ont ouvert notre tout premier magasin sur Ocean Avenue à San Francisco, il y a près de ... Show more

 • Promoted

Assistant Store Manager - Premium Outlets Montréal

Psycho BunnyMirabel, QC, CA
Full-time

Assistant Store Manager - Premium Outlets Montréal(onsite).Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quali... Show more

 • Promoted

Amnesia Retail Team Leader Role

YM IncMirabel, QC, CA
Full-time

Join Amnesia as a Retail Team Leader at the Montreal Premium Outlet and put your retail experience to work.This role focuses on driving sales while fostering a fashionable environment.Amnesia, a fl... Show more

 • Promoted

Customer Experience Associate - Saint Jerome (Part-time, 18.75h/week)

TDSaint-Jérôme, Laurentides, CA
Part-time

TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of the colleague experience at TD.Our c... Show more

 • Promoted

Customer Experience Associate - Saint Jerome (Part-time, 18.75h/week)

TD BankSaint-Jérôme, Laurentides, CA
Part-time

Lieu de travail : Saint-Jérôme, Québec, Canada Horaire : 18.Secteur d’activité : Services bancaires personnels et commerciaux Détails de la rémunération : 22,50$/$22.La TD a à cœur d’offrir une rém... Show more

 • Promoted

Responsable d'Équipe chez Lunët Espace Vision

Rosin EyecareBlainville, QC, CA
Full-time

Devenez Responsable d'Équipe à Lunët Espace Vision à Blainville, où vous contribuerez à des soins optiques de qualité supérieure.Ce rôle exige un fort engagement envers le service à la clientèle.En... Show more

 • Promoted

Gestionnaire Experience Client / Customer Experience Manager

Cessna Aircraft CompanyMirabel, QC, CA
Full-time

Job Description - Gestionnaire Experience Client / Customer Experience Manager (332260).Gestionnaire Experience Client / Customer Experience Manager.Nous sommes plus que des experts en aviation, no... Show more

 • Promoted

KEY HOLDER

Bikini Village Inc.Saint-Sauveur, QC, CA
Full-time +1

Posted Wednesday, July 22, 2026 at 4:00 AM.Join a diverse and talented team.For years now, we’ve been designing lingerie and swimwear for everyday living.Why do we do what we do? Because we want wo... Show more

 • Promoted

Guest Experience Leader - $16.1 An Hour - No Experience Required

McDonald’sBeaconsfield, Canada
Full-time

The Guest Experience Leader anticipates guest needs, guides the team, and ensures customer satisfaction by connecting with guests and resolving issues. Show more

 • Promoted

ESL Private Tutoring Jobs Saint-Hippolyte

SuperprofSaint-Hippolyte, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

ESL Private Tutoring Jobs Saint-Sauveur

SuperprofSaint-Sauveur, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

ESL Private Tutoring Jobs Prévost

SuperprofPrévost, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Effectuez des achats et des livraisons - Aucune expérience requise

Instacart ShoppersPrévost, QC, CA
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Chef d’équipe Retail - Leadership et Expérience Client

Reitmans (Canada) Ltée/LtdMirabel, QC, CA
Full-time

Une entreprise de mode canadienne est à la recherche d'un(e) Chef.Le candidat idéal a une expérience en gestion, est passionné par la mode et possède d'excellentes compétences en communication.Vous... Show more

 • Promoted

KEY HOLDER

Bikini VillageSaint-Joseph-du-Lac, Laurentides, CA
Full-time +1

Join a diverse and talented team.For years now, we’ve been designing lingerie and swimwear for everyday living.Why do we do what we do? Because we want women around the world to look and feel their... Show more

 • Promoted

Retail Supervisor-Premium Outlets Montreal

Bath & Body WorksMirabel, QC, CA
Full-time

Career Development | Medical and Dental Benefits | 40% Discount | Maternity and Parental Leave | Tuition Assistance.At Bath & Body Works, we believe everybody deserves to feel good.When you join us... Show more

 • Promoted

Part Time Supervisor- Mirabel Outlet

Moose Knuckles CanadaMirabel, QC, CA
Part-time

Moose Knuckles is thriving and we continue to grow by over 50% every year.We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.We are b... Show more

 • Promoted

Guest Experience Leader - C$16.6 An Hour - No Experience Required

McDonald’sBoisbriand, Canada
Full-time

Lead guest experience, anticipate needs, guide the team, and connect with guests to create a positive dining experience. Show more