Senior Specialist, Virtualization, Storage & Backup Administrator

Job Requisition ID: 11966

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Montreal (QC); Toronto (ON)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Secret

Salary: Our salaries generally range from $ 104,180.28 to $ 130,225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Infrastructure and Operations team in the Senior Specialist, Virtualization, Storage & Backup Administrator position. In this role, you will be responsible for the advanced operation, stability, security, and modernization of enterprise infrastructure across on‑premises and hybrid environments. You will operate and optimize core infrastructure platforms, lead complex troubleshooting and incident resolution, and support modernization initiatives to deliver resilient, secure, and reliable services aligned with enterprise architecture, cybersecurity standards, and ITSM (Information Technology Service Management) best practices.

What you will do:

• Operate and support enterprise infrastructure platforms across compute & virtualization, network and voice/video, storage and backup, and database technologies in on‑premises and hybrid environments.
• Ensure infrastructure stability and performance by proactively monitoring, analyzing, and optimizing health, capacity, and availability, resolving issues before they impact services.
• Lead complex incident and problem resolution, acting as a senior technical escalation point and performing root cause analysis in alignment with ITSM processes.
• Drive infrastructure lifecycle and modernization activities, including platform upgrades, system refreshes, workload migrations, and data center or cloud‑adjacent initiatives.
• Contribute expert technical input to the design and implementation of new infrastructure capabilities, ensuring solutions are operationally sound, scalable, and secure.
• Strengthen security, backup, and recoverability by implementing security controls, maintaining and testing backup and disaster recovery solutions, and remediating vulnerabilities and patching gaps.
• Improve operational efficiency through automation and documentation, developing scripts, tools, standards, and runbooks that support consistent and resilient operations.
• Act as a trusted technical advisor and mentor, collaborating across IT teams, providing guidance to peers and junior staff, and fostering a culture of operational excellence and continuous improvement.

What you should have:

• A bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. An equivalent combination of education and/or experience can be considered.
• A minimum 7 years of experience in enterprise IT infrastructure roles.
• A senior‑level, hands‑on experience across compute/virtualization, networking, storage, backup, and database platforms.
• Experience supporting on‑premises and hybrid cloud environments.
• Experience in using the devops model, using Ansible and terraform to do automation, deployment and customization. Strong knowledge of ITSM processes (incident, problem, and change management).
• Advanced troubleshooting and scripting/automation skills (e.g., PowerShell).
• Strong communication abilities.

Technologies:

• Compute & Virtualization: VMware, Hyper‑V, hyperconverged platforms (e.g., Nutanix)
• Networking & Collaboration: LAN/WAN, firewalls, VPN, SD‑WAN, voice/video platforms
• Storage, Backup & Databases: Enterprise storage and backup solutions; Azure Backup, Commvault, MS SQL Server, DB2, Azure SQL
• Automation: Ansible, Terraform, Powershell, SCCM, AzureCLI, Microsoft Graph.

It will be great if you had:

• Experience supporting regulated or security‑sensitive environments, including ITIL‑based service management.
• Exposure to cloud platforms and integration with on‑premises infrastructure.
• Familiarity with enterprise architecture principles and infrastructure standardization initiatives.
• Industry certifications in infrastructure technologies (e.g., Microsoft, VMware, Azure, networking, backup, or database platforms) are considered assets.

Posting closing date: Note, the competition will remain active until filled.

Standby and Call Back duties are a requirement of this position and will be subject to CMHC policies, including the Standby and Call Back Pay Procedure.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!