Position Description
The Retail Banking team delivers front line service and personalized financial guidance to help members feel confident and supported in their day‑to‑day banking needs. The team builds strong relationships by understanding each member’s goals, completing a full range of banking transactions, and offering tailored solutions across deposits, lending, and digital banking support. They play an essential role in creating a welcoming branch experience by responding to inquiries, identifying opportunities to improve financial well‑being, and connecting members with specialists when deeper expertise is required. As a student, you will provide administrative and project support to the branch while contributing to team objectives, assisting with member service activities, supporting documentation and operational tasks, and collaborating with advisors to help deliver a consistent, high‑quality member experience. This is a 4-month temporary position running from beginning of May to the end of August, offering an opportunity to gain hands-on experience, develop professional skills, and build a strong network within Tru Cooperative Bank.
Accountabilities
Departmental Support: Provides administrative assistance and support to your assigned department, ensuring tasks are completed accurately and on time. Prepares ad hoc data and reports as required.
Content & Documentation: Updates existing documents and create new content and documentation to support departmental initiatives.
Project Work: Participates in project assignments, collaborating with team members to achieve project goals.
Professional Development: Connects regularly with your leader, and build your professional network in a supportive, collaborative environment.
Community Engagement: Connects with the Tru Cooperative student community and take part in activities designed to enhance your experience.
Relationship Building: Liaises and builds trusted working relationships with internal stakeholders across various departments. Collaborates with team members and leaders to support projects and initiatives, while developing your professional network within Tru Cooperative.
Required Skills, Experience & Qualifications
Student (Retail Banking - Snow Valley Branch) • Kitimat, BC, Canada
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