Risk Analyst

Position Description:

CGI’s Payroll Services Center (PSC) offers all‑in‑one cloud‑based solutions that simplify payroll and human capital management. We take pride in the strong relationships we build with our clients, reflected in our exceptionally high satisfaction rates.
Every day, our members help hundreds of clients process payroll for employees across multiple industries. In this role, you will contribute to the success of local businesses as part of a dynamic team of more than professionals serving over 70, clients.

We are looking for a reliable and motivated individual. Are you ready to make a meaningful impact?

What we offer:

- Work–life balance with a daytime, weekday schedule
- A work environment recognized as one of the best in Canada (Great Place to Work certified)
- Employee Assistance Program, health and wellness programs, comprehensive insurance coverage, and financial support for job‑related studies
- Career development supported by a professional development plan
- Access to the share purchase plan and profit‑sharing program from day one
- Flexible benefits tailored to your needs: flexible insurance plan, telemedicine, and more

Your future duties and responsibilities:

- Contribute to operational risk analysis activities (RCSA, projects)
- Recommend mitigation measures for identified risks
- Develop cross‑functional tools and methodologies
- Support stakeholders in:
- Drafting procedures
- Identifying risks
- Conducting objective reviews of risk assessments and testing
- Identifying mitigation measures
- Gather inputs and ensure production of risk indicators and reliability targets
- Participate in defining methodologies, assessment scales, and tools for risk identification and evaluation
- Ensure comprehensive process coverage through frameworks: policies, procedures, and methodologies
- Inventory processes, tools, and systems
- Participate in assessing risks applicable to each process
- Determine each process’s exposure level to identified risks (RCSA)
- Assess the effectiveness of risk mitigation measures (controls)
- Determine residual risks
- Plan, coordinate, and oversee testing activities; identify and propose risk treatment measures
- Support incident management and ensure notification to the Bank of Canada and escalation when required
- Track operational losses
- Monitor reliability indicators and targets
- Ensure reporting related to operational risk (annual report, incident report, project analysis report)
- Demonstrate openness to emerging technologies, including artificial intelligence, and act as a change ambassador to support adoption within teams

Required qualifications to be successful in this role:

- Minimum 3 years of experience in a similar role
- Previous experience in risk management
- Critical thinking and strong logical reasoning
- Professional judgment in ambiguous contexts
- Ability to prioritize based on risk level and impact
- Ability to produce clear, well‑documented reports
- Ability to simplify complex analyses
- Experience interacting with IT, operations, compliance, and legal teams
- Strong sense of confidentiality
- Professional integrity
- Adherence to procedures and control frameworks
- Ability to manage stress and deadlines
- Ability to work on multiple files simultaneously
- Quick decision‑making without compromising quality
- Bilingualism (French/English)
- Openness to emerging technologies, including artificial intelligence, and willingness to act as a change ambassador within teams

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,–$,. This role is an existing vacancy.

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Canadian Payr.Legisl. (Quebec)
• Communication
• Customer Service & Support
• IT Security
• Problem Solving