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White Cap Canada
Account ManagerWhite Cap Canada • Pickering, ON, CA
Account Manager

Account Manager

White Cap Canada • Pickering, ON, CA
27 days ago
Job type
  • Full-time
Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross‑sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. An acceptable Motor Vehicle Record (MVR) report is required.

Major Tasks, Responsibilities and Key Accountabilities

  • Conduct business out in the field via face‑to‑face interactions with both potential and existing customers.
  • Increase customer value through cross‑selling.
  • Team with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
  • Forecast, prospect and bid for new business to include customers, markets, and additional service opportunities.
  • Develop and sustain sales relationships with key decision‑makers and influencers at all levels of an organization.
  • Partner with customers, vendors, Credit and A/R to quickly resolve customer service issues.
  • Maintain a current and competent base of product knowledge and apply that knowledge when servicing customers.
  • Maintain and submit all required sales administration reports and regularly attend company meetings.

Nature and Scope

  • Demonstrate skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
  • Work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
  • May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typical requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field or MS/MA and generally 2-4 years of experience in a related field. Certification required in some areas.

Preferred Qualifications

  • Hunter Sales Personality
  • Prior experience Prospecting and building a Book of Accounts
  • Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
  • Prior experience in telesales and possession of proven phone sales skills.
  • Knowledge of company product line.

Minimum Pay: $0.00

Functional Area: Sales

Recruiter: Mitchell, Hileema

Req ID: WCJR-033548

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Account Manager • Pickering, ON, CA

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