Intela Functional Manager - Deloitte Global Tax & Legal

Job Type: Permanent
Work Model: Remote
Reference code: 130494
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Ottawa, ON; Saint John, NB; Vancouver, BC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Functional Manager plays a critical role in enabling global Tax & Legal practices by supporting the deployment, adoption, and optimization of Intela as a core tax collaboration and service delivery platform. This role is focused on understanding how tax work is performed across service lines, market offerings, and geographies, and translating that process knowledge into effective technology enablement. The Manager partners closely with global stakeholders, technology teams, and global deployment leads to ensure solutions align to real‑world tax workflows and support consistent, scalable delivery across the Deloitte network.

Intela is Deloitte’s global tax collaboration platform, designed to enable consistent, connected, and scalable tax delivery across service lines and geographies.

Work You’ll Do

The Intela Functional Team supports global Tax & Legal practices by enabling the deployment, adoption, and ongoing optimization of Intela as a core tax collaboration and delivery platform. As a Manager, this role requires a practical understanding of how tax work is performed across service lines and geographies, and how technology is embedded into those processes to support consistent delivery at scale.

• Apply a solid understanding of end‑to‑end tax processes across multiple Tax & Legal service lines and market offerings to support functional design, deployment, and adoption activities.
• Translate tax process requirements and service‑line‑specific needs into clear functional inputs, user stories, and deployment guidance.
• Partner with global stakeholders to understand how tax collaboration software is deployed and used across geographies including differences in operating models, regulatory considerations, and maturity levels.
• Support Business User Testing (BUT) for Intela releases by providing guidance to global stakeholders, associated release reporting, etc.
• Leverage AI‑enabled tools (e.g., copilots, automation, analytics) where appropriate to support testing, documentation, analysis, and preparation of demos and stakeholder materials, in line with firm policies and responsible‑AI standards.
• Participate in Accelerated Discovery calls, contributing service‑line and process‑level insights to ensure solutions meet business needs while supporting global consistency.
• Provide detailed functional feedback on new features under development, informed by an understanding of tax delivery models and cross‑service‑line dependencies.
• Prepare and deliver clear, well‑structured demonstrations and walkthroughs showing how Intela supports tax processes across offerings and geographies.
• Develop high‑quality PowerPoint materials on a range of topics.
• Provide recommendations on configuration options and approaches based on local tax processes
• Act as a day‑to‑day connector between technology teams and tax stakeholders, ensuring issues, risks, and dependencies are identified and managed proactively.

About the team

Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.

Enough about us, let’s talk about you

• Bachelor’s degree in business, accounting, finance, or a related field such as information technology; tax exposure or experience strongly preferred.
• Demonstrated working knowledge of tax processes across multiple Tax & Legal service lines and market offerings, with experience supporting delivery in a multi‑jurisdictional environment.
• Familiarity with Deloitte or comparable Big 4 Tax & Legal service lines, delivery models, and global operating structures.
• Experience supporting or contributing to tax collaboration platforms or enterprise tools deployed across multiple geographies, including testing, rollout, and adoption activities.
• Ability to document tax process flows, assess impacts of new functionality, and communicate implications clearly to diverse stakeholder groups.
• Strong PowerPoint and Excel skills, with the ability to translate complex tax and technology concepts into clear, practical materials.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a global, deadline‑driven environment.
• AI literacy, including the ability to work effectively with AI‑enabled tools and capabilities (e.g., copilots, automation, analytics) to support tax processes, testing, documentation, and stakeholder communications, with an understanding of responsible and compliant use of AI in a professional services environment.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.