Bilingual Release & Environment Project Coordinator (IT Operations)

Job Requisition ID: 12002

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Montreal (QC)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104,180.28 to $ 130,225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Infrastructure and Operations team, in the Bilingual Release & Environment Project Coordinator (IT Operations) position, where you will work closely with development, product, and operations teams to implement and manage a release management framework that ensures smooth, low-risk deployments. CMHC is committed to continuously improving our IT services and operational efficiency. Introducing the Release Coordinator role is a strategic step to strengthen our capabilities and ensure we meet the evolving needs of our clients and stakeholders. We are on a journey to modernize how we build and deliver software by fostering a culture rooted in collaboration, shared ownership, and engineering excellence. This role is ideal for someone passionate about enabling teams, driving automation, and promoting DevOps best practices across the organization.

What you’ll do:

• Design and evolve an implementation plan template to help streamline the release processes, ensuring all change management checklist is respected.
• Coordinate release, scheduling, and execution across cross-functional teams to align with business objectives.
• Collaborate with platform, DevOps, infrastructure and security teams to capture risks and dependencies.
• Build a communication strategy around the releases and implementation.
• Build comprehensive release documentation, including release notes and training materials to ease adoption.
• Support compliance and governance by enforcing standards.
• Conduct post-release reviews to evaluate success, identify lessons learned, and drive continuous improvement.
• Present changes and releases at change advisory board.

What you should have:

• A bachelor’s degree in computer science, Computer Engineering or related field. An equivalent combination of education and/or experience may be considered.
• A minimum of seven (7) years of experience in either IT Portfolio management, solution delivery & coordination or experience collaborating with developers and product teams in delivery logistics and planning.
• Strong experience and knowledge working with ITIL, Devops, Agile, SAFe & change management processes.
• Familiarity with GitOps, Infrastructure as Code (Terraform, Bicep), container orchestration, Azure services (AKS, App Services, Functions, EventHub, API Management, SQL, VNets, AzureFirewall)
• Strong communication skills, coaching skills to guide and mentor teams with the help of documentation and the ability to break down complex technical terms to a non-technical audience.

Technologies:

• Strong proficiency with Azure DevOps.
• Knowledge of PowerShell, Bash, or Python for scripting and automation tasks.
• Knowledge of Azure Monitor, Application Insights, and SonarQube to ensure pipeline health and compliance.
• Familiarity with Backstage or similar platforms to support self-service experiences and reusable templates.

It would be great if you also had:

• Experience working in a DevOps enablement or platform team.
• Experience with solution packaging and deployment pipelines.
• Knowledge of progressive delivery strategies (feature flags, blue-green, canary).
• Experience in the insurance or finance sectors.

Posting closing date: Note, the competition will remain active until filled.

This position may be designated for Standby and Call Back duties based on operational needs. Should such duties be assigned, they must be performed in accordance with CMHC policies, including the Standby and Call Back Pay Procedure.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!