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Kenan Courier and Logistics
Customer service representative supervisorKenan Courier and Logistics • North Bay, ON, Canada
Customer service representative supervisor

Customer service representative supervisor

Kenan Courier and Logistics • North Bay, ON, Canada
1 day ago
Job type
  • Full-time
  • Permanent
Job description
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years

Tasks

  • Authorize routine deposits and withdrawals
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Supervision

  • 5-10 people

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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Customer service representative supervisor • North Bay, ON, Canada

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