The Administrative Assistant provides confidential administrative and operational support to health services manager and health services leads (Leadership Team) in Primary Health Care, Chronic Disease and Wellness, and Family Practice in Antigonish and Guysborough Counties along with the Strait-Richmond area, Nova Scotia Health (NSH) by effectively coordinating and supporting their day-to-day operations. The position is responsible for developing, coordinating and follow-up of information to and from the health services manager and health services leads in Primary Health Care with staff, other NSH departments/programs, provincial government departments, and external individuals and partner agencies. This position requires a mastery of general office and organizational skills to ensure overall efficiency. A high degree of confidentiality, sound judgment, and professionalism in view of dealing with the health and human resource related issues is essential.
The Primary Health Care (PHC) system is the foundation of the health system and is at the centre of a community based health care system. The PHC portfolio works to support the development of new infrastructure to move the delivery of care beyond the traditional institution to a wide range of community based delivery sites- schools, workplaces, home, shopping malls, etc. Working with a variety of system and community partners, health education, promotion, prevention, rehabilitation, and support for treatment of illness and injury are critical components of the work the portfolio engages in.
The incumbent functions as the primary point of contact for the Leadership Team as it related to administrative and operational functions including but not limited to payroll and time entry, purchasing of equipment and supplies, calendar management, financial reporting, meeting and working group support, and general office administration. The incumbent also works to support the management of workflow related to the Primary Health Care portfolio enabling the Leadership Team to focus on goals and objectives of the department. This position provides additional support to other team members within the Primary Health Care portfolio as required, in addition to zone and provincial committees or working groups as assigned.
About You
We would love to hear from you if you have the following:
- Grade 12 plus graduate of a recognized office administration program/business program/secretarial program and/or a combination of education, training and progressively responsible experience
- Undergraduate degree is an asset
- A minimum of 3 years' of progressively responsible experience, providing administrative support and office coordination, preferably within healthcare and within an integrated service model provided throughout several locations with multiple partners and stakeholders
- Excellent communication, interpersonal, prioritizing and organizational skills
- Demonstrated competencies requiring advanced skills and abilities in all facets of modern office practices and technology and with information and meeting technologies, and proficiency with integrated computer applications, specifically Microsoft Office (Word, Excel, Outlook) and SAP
- Experience utilizing technology in meeting planning to create efficiencies and streamline tracking and retrieval of information
- Experience working in a hospital or health-related environment preferred
- Thorough knowledge of all aspects of Primary Health, its policies and procedures, as well a general knowledge of institutional policies and procedures, healthcare legislation, collective agreements and other portfolio's services provided within Nova Scotia Health
- The incumbent maintains an awareness of internal and external issues that may impact on the department/organization
- Works effectively during periods of high activity and with varying personality styles and tasks
- Valid Nova Scotia Driver’s License and access to a reliable vehicle as travel between sites may be required
- Must have demonstrated good attendance in current and past employment
- Competencies in other languages an asset, French preferred
** A skills test may be included as part of the selection process
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Compensation and Benefits
$23.34- $29.18 Hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.