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front desk agent
front desk agentKeskorie Boarding Home • Yellowknife, NT, CA
front desk agent

front desk agent

Keskorie Boarding Home • Yellowknife, NT, CA
14 days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

    • Education

  • Secondary (high) school graduation certificate

    • Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Spreadsheet
  • Internet

    • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player

    • Screening questions

  • Are you authorized to work in Canada?
  • Are you willing to relocate for this position?

    • Experience

  • 7 months to less than 1 year

    • Employment terms options

  • Evening
  • Flexible hours
  • Morning
  • Night
  • To be determined
  • Day

    • Support for persons with disabilities

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

    • Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience

    • Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

    • Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

    • Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

    • Support for mature workers

  • Applies hiring policies that discourage age discrimination

    • Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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Front desk agent • Yellowknife, NT, CA

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