Act as a pivotal point for customer communications as a Customer Service Representative / Dispatcher. You'll handle incoming calls, transforming inquiries into scheduled service appointments while ensuring customer satisfaction.
In this role, you will bridge the gap between customers and service technicians, ensuring timely scheduling and effective communication. With a focus on sales targets and client relationships, your skills will be essential in enhancing customer experiences during high-pressure situations. Join a supportive environment where your contributions are valued and rewarded.
Key Responsibilities :
Requirements :
Shape the customer experience by delivering exceptional service while being the trusted voice they need.
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Plumbing Customer Service Dispatcher • Ajax, ON, CA
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