Required Skills & Experience
- 7+ years of experience
- Experience with documentation (waterfall and agile) within Jira and Confluence
- Experience with AI/ML
- Experience with Chat bot creations
- Experience with LLM and LMP (LAMP is a plus)
- Experience working with APIs documentation and configuration
- Process engineering
- using Draw.IO (Lucic, Viseo etc)
Job Description
Insight Global is looking for a dynamic and detail-oriented Business Systems Analyst to support initiatives around our AI/ML-based chatbot builds. This role partners with stakeholders across business and engineering teams to define chatbot capabilities, enhance user experience, and align conversational AI with enterprise goals.
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
BSA - AI Chat Bot • Toronto, ON, Canada
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